Engla Aliris
Fort Lauderdale
Summary
Proven professional with extensive experience in customer service and team collaboration, notably at Forenade Care. Demonstrated ability to enhance client well-being and independence, alongside a strong commitment to reliability and punctuality. Skilled in relationship building and holds a driver's license, ensuring high levels of client satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Home Support Worker
Forenade Care
05.2024 - 08.2024
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal services such as cleaning and grocery shopping.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Home Support Worker
Municipality of Ostersund
06.2023 - 08.2023
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
- Improved independence and quality of life for clients through assistance with daily living tasks.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided transportation and appointments management.
Waitress
Lime Restaurant
08.2021 - 04.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Youth Soccer Referee
As IF
05.2016 - 08.2021
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Encouraged respectful behavior from coaches and players alike by setting an example of professionalism throughout matches.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Fostered a positive environment for youth development through respectful interactions with all participants involved in matches.
House Cleaner
VeteranKraft
11.2020 - 03.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Grocery Store Cashier
ICA Supermarket
08.2020 - 09.2020
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with team members to restock shelves, ensuring product availability and appealing store presentation.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Internship Clothing Brand
Hemtex
10.2018 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Sports Management
Nova Southeastern University
Davie, FL05-2027
High School Diploma -
Jamtlands Gymnasium Wargentin
Ostersund, Sweden06-2023
Skills
- Customer service
- Team collaboration
- Hospitality service expertise
- Reliability and punctuality
- Driver's license
- Relationship building
Languages
English
Native or Bilingual
Swedish
Native or Bilingual
Spanish
Elementary
Interests
- Soccer
- Team Sports
- Outdoor Recreation
- Youth Development Programs
- Crafting and DIY Projects
- Graphic Design
- Traveling
Timeline
Home Support Worker
Forenade Care
05.2024 - 08.2024
Home Support Worker
Municipality of Ostersund
06.2023 - 08.2023
Waitress
Lime Restaurant
08.2021 - 04.2023
House Cleaner
VeteranKraft
11.2020 - 03.2021
Grocery Store Cashier
ICA Supermarket
08.2020 - 09.2020
Internship Clothing Brand
Hemtex
10.2018 - 11.2018
Youth Soccer Referee
As IF
05.2016 - 08.2021
Bachelor of Science - Sports Management
Nova Southeastern University
High School Diploma -
Jamtlands Gymnasium Wargentin