Enid Frazer
Concord,NC
Summary
Dynamic leader with a proven track record in the financial industry, specializing in risk management and operational excellence. Expert in auditing and fostering team collaboration and growth, I've led initiatives that significantly mitigated risks, enhancing organizational efficiency. My strategic approach and relationship-building prowess have been pivotal in driving projects to success.
Overview
18
18
years of professional experience
Work History
Executive Director Sr Control Officer
Wells Fargo
Charlotte, NC
05.2022 - Current
- Lead complex initiatives designed to mitigate current and emerging risks with broad impact
- Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
- Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
- Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
- Develop and implement risk monitoring and risk reporting processes and controls
- Collaborate with relevant business groups to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
- Lead Control Management project or virtual teams
- Manage, coordinate, and facilitate RCSA activities for Consumer Lending Marketing and Enterprise Marketing Service.
Lead Control Management Officer/Primary RCSA Execution Facilitator
Wells Fargo Bank
Charlotte, NC
03.2021 - 05.2022
- Lead complex initiatives designed to mitigate current and emerging risks with broad impact
- Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
- Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
- Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
- Develop and implement risk monitoring and risk reporting processes and controls
- Collaborate with relevant business groups to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
- Lead Control Management project or virtual teams
- Manage, coordinate, and facilitate RCSA activities for CDEP, CSBB CMO, and Diverse Segments
Audit Manager/Business Risk & Controls Officer
Wells Fargo Bank
07.2019 - 03.2021
- Was responsible for developing, implementing, and monitoring risk-based programs to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events, while maintaining a balance between risk mitigation and operational efficiency
- Provided oversight to an operational risk program
- Worked with the most complex business units and provided operational risk expertise and consulted for projects and initiatives with high risk, generally spanning multiple business lines
- Provided systems security consulting on the most complex issues
- Designed and developed the most complex testing strategies, methodologies, and analyses; evaluated the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls, analyzes extremely complex business and/or system changes to determine impact; identified operational risk issues and participated in the development of risk ratings
- Consulted with business to develop corrective action plans to effectively manage change
- Identified training opportunities; designed/coordinated the development of training materials and coordinate or deliver training
- Reported findings and develop business cases to influence executive management or management committee member/head of business on the need for controls to mitigate risk
- Lead project/virtual teams and mentored lower-level staff
Compliance Consultant 4 (Wealth & Investment Management Testing & Validation)
Wells Fargo Bank
09.2018 - 07.2019
- Lead, and as needed assisted with the execution, of regulatory (MCR) and business process risk management (BPRM) testing programs to assure compliance with, policy, regulatory requirements and adhere to corporate T&V Standards
- Designed test scripts and identified accurate and complete populations for testing
- Evaluated the adequacy and effectiveness of policies, procedures, processes, and internal controls
- Evaluated and rated control design and performance
- Worked with complex business units and provided compliance and operational risk expertise for testing programs to identify and mitigate regulatory and bank policy risk in business activities
- Consulted with the line of business to effectively manage change in ensuring adequate corrective actions are in place to ensure regulatory and policy compliance
- Provided guidance to other consultants
- Participated in quality reviews of review activity reports, work papers and supporting documents, and system data
- Assumed additional special projects and responsibilities as needed
Senior Audit Engagement Leader (Consumer Banking Audit Team)
Wells Fargo Bank
07.2017 - 09.2018
- Responsible for planning, leading and execution of the audit process primarily as the Auditor in Charge (AIC) and participated in audit testing to provide subject matter knowledge and skills
- Responsible for assigned audit staff and provided direction, supervision, guidance, or training as needed to meet their deliverables and support audit quality
- Performed first-level review of work papers
- Identified and assessed key risks and controls and developed effective test plans for engagements as assigned with limited guidance
- Exhibited appropriate judgment regarding issue notifications, prepared draft findings to line of business management, and drafted final audit reports for review by the Engagement Supervisor and Senior Audit Manager
- Demonstrated depth and breadth of knowledge of business lines including operational, financial, regulatory, and technology impact
- Utilized knowledge that expands across multiple businesses and in subject matter areas and lead projects ranging in size and complexity, evaluated, and provided appropriate solutions for problems
- Demonstrated professional skepticism and presented audit results in an objective and unbiased manner
- Wrote opinions reflecting relevant facts that lead to logical conclusions and escalated significant risk exposures to appropriate levels of management
Audit Engagement Leader (Operational Risk Audit Team)
Wells Fargo Bank
03.2016 - 07.2017
- Participated in integrated audits and lead execution of the audit process in accordance with Wells Fargo Audit Services policy aimed at enhancing business and financial processes in accordance with approved audit plans and prepare weekly status reports for senior leadership review
- Identified and assessed key risks and controls and presented audit results in an objective and unbiased manner
- Developed effective test plans for engagements and wrote opinions reflecting relevant facts that lead to logical conclusions
- Exhibited appropriate judgment regarding issue notifications and Issuing draft of findings to business partner's management
- Escalated significant risks and loss exposures to appropriate levels of management
- Drafted final audit reports for review by the engagement supervisor and Senior Audit Manager
- Developed and applied effective project leadership skills by effectively coaching and guiding other junior team members through the audit process
- Primary Representative for WFAS Business Monitoring Operational Risk Management Services (ORMS)
IT/Audit Project Manager (CCAR Stress Testing)
Bank of America
08.2015 - 02.2016
- Provided analytical support in executing internal control discipline and operational excellence within the Enterprise Data Management, Governance and Control Department
- Gathered and organized data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans
- Prepared documentation for the tracking, monitoring and escalation of risk related issues to management
- Conducted technical walkthrough of data lineage and data movement controls sampling with Business/Technology partners
- Audited and managed ongoing projects by researching new gaps and trends
Senior Auditor / Internal Controls Coordinator
Addax Bioenergy (Addax Oryx Group)
01.2014 - 05.2015
- Provided independent assessment of management's ability to identify risk(s) and develop the appropriate controls and monitoring systems to mitigate those risks
- Managed and participated on various audit projects in accordance with Addax Bioenergy's Audit methodology: All departments (Finance, Human Resources, Procurement, Health, Safety, Environmental and Security (HSSE), Transportation, Logistics & Agriculture)
- Prepared risk assessments and control evaluations to identify risk and related internal controls
- Executed audit procedures to provide sufficient audit evidence to conclude on the adequacy and effectiveness of the system of internal control; compliance with applicable laws, regulations, and policies; and the reasonableness of financial data
- Coordinated with IT auditors to ensure technology impact on the control environment is appropriately considered during the planning and execution of audit programs to conclude compliance
- Managed audits from planning through reporting and supervised staff assigned
- Conducted audit testing of controls during fieldwork
- Obtained the total population data or information needed to perform testing from business clients
- Selected a sample of supporting documentation necessary to test, with the use of the Audit Sampling Tool
- Developed testing attributes to validate the effectiveness of the controls under review
- Took additional sampling as necessary, based on the number of exceptions identified
- Compiled and documented test work findings, including deficiencies identified and conclusion on the effectiveness of the controls
- Discussed deficiencies with audit clients to confirm findings and obtain explanations during fieldwork and reporting
- Prepared accurate and complete documentation of business activities
- Conducted exit meetings with client management and peers
- Performed work paper reviews to ensure all risks, controls, and monitoring systems are identified and documented in compliance with audit methodology
- Prepared and documented the final Internal Audit Report for management
Senior Business Control Specialist (LAS Exam Management - Freddie Mac (FHLMC) My Work
Bank of America
03.2007 - 01.2014
- Was responsible for managing the development, implementation, and monitoring of risk-based programs to help identify, assess and mitigate any operational risk that arose from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency
- Conducted audits and compliance / loan level reviews
- Audited and managed ongoing projects by researching new gaps and trends
- Successfully led key projects, which resulted in a decrease in active delinquent loans
- Planned and executed projects and developed strategic action plans to ensure that appropriate controls were in place
- Delegated or prepared responses to various examining bodies that may have concerns resulting from exams
- Managed the development of business cases to influence management on the need for controls to help resolve issues, address deficiencies, and change the business units' policies and procedures to mitigate those risks
Operations Project Consultant (Legacy Asset Servicing Program Management - Fannie Mae (FNMA) My Work
Bank of America
- Managed medium-large audit projects for the operations segment
- Assessed management's ability to identify risk, developed the appropriate controls, and monitoring systems to mitigate those risks
- Defined project deliverables, monitored status of tasks, drafted action plans and led meetings with department executives to review project status and proposed changes
- Collaborated with cross-functional teams to draft project schedules and plans
- Updated and managed internal share point project databases
Education
EMBA: Executive Master in Business Administration - Organizational Leadership
Jack Welch Management Institute At Strayer University
Bachelor of Science - Business Management
University of Phoenix
Associate of Science - Business & Finance
College of Central London
London, United KingdomSkills
- Auditing
- Risk Management
- Banking
- Coaching
- Relationship Management
- Operations Management
- Organizational Leadership
- Policies
- Program Management
- Project Management
- Team Management
- Relationship building
- Quality control
- Business management
- Team leadership, training, and development
Affiliations
- National Association of Black Accountants {NABA}
- The Institute of Internal Auditors
Timeline
Executive Director Sr Control Officer
Wells Fargo
05.2022 - Current
Lead Control Management Officer/Primary RCSA Execution Facilitator
Wells Fargo Bank
03.2021 - 05.2022
Audit Manager/Business Risk & Controls Officer
Wells Fargo Bank
07.2019 - 03.2021
Compliance Consultant 4 (Wealth & Investment Management Testing & Validation)
Wells Fargo Bank
09.2018 - 07.2019
Senior Audit Engagement Leader (Consumer Banking Audit Team)
Wells Fargo Bank
07.2017 - 09.2018
Audit Engagement Leader (Operational Risk Audit Team)
Wells Fargo Bank
03.2016 - 07.2017
IT/Audit Project Manager (CCAR Stress Testing)
Bank of America
08.2015 - 02.2016
Senior Auditor / Internal Controls Coordinator
Addax Bioenergy (Addax Oryx Group)
01.2014 - 05.2015
Senior Business Control Specialist (LAS Exam Management - Freddie Mac (FHLMC) My Work
Bank of America
03.2007 - 01.2014
Operations Project Consultant (Legacy Asset Servicing Program Management - Fannie Mae (FNMA) My Work
Bank of America
EMBA: Executive Master in Business Administration - Organizational Leadership
Jack Welch Management Institute At Strayer University
Bachelor of Science - Business Management
University of Phoenix
Associate of Science - Business & Finance
College of Central London