Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Enida Shaban

The Bronx,NY

Summary

Developed strong data management and accuracy skills in high-volume environment. Contributes analytical thinking and effective time management to ensure data integrity. Seeking to transition into new field, leveraging these transferrable skills to provide value and support organizational goals.

Organized and reliable with focus on accuracy and efficiency. Possesses solid computer skills and strong understanding of data management, including Excel and database software. Capable of ensuring data integrity and contributing to increased productivity.

Overview

13
13
years of professional experience

Work History

Small Business Owner

Balloonerynyc
11.2020 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Organizing and coordinating events, ensuring everything runs smoothly from start to finish.
  • Meeting with clients to understand their vision, budget and needs.
  • Arranging catering, decorations and entertainment.
  • Handling logistics and troubleshooting issues.

Data Entry Clerk

Bronx Adult Learning Center
04.2019 - 04.2020
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.

Server and Bartender

Lucy's Cantina Royale
09.2014 - 10.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Deli Clerk

Star Market
05.2014 - 09.2014
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Housekeeper

Allen Harbor Rentals
05.2014 - 09.2014
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Operated electronic backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Changed bed linens and collected soiled linens for cleaning.

Project Assistant-Transalion

Ministry Of Labour And Social Policies
09.2011 - 07.2012
  • Completed multiple tasks simultaneously to optimize project completion.
  • Created and updated records and files to maintain document compliance.
  • Performed work according to project schedules and established quality standards.
  • Provided assistance with preparation of project-related reports, manuscripts and presentations
  • Translated documents from Maceddonian to English and vice-versa.

Education

Bachelors - Language Interpretation And Translation

"Blazhe Koneski" Faculty of Philology
Skopje, Macedonia
06.2013

Skills

  • Document Translation
  • Customer Engagement
  • Verbal Communication
  • Microsoft Office
  • Organizational Skills
  • Attention to Detail
  • Critical Thinking
  • Task Prioritization
  • Flexible and Adaptable
  • Problem Resolution
  • Good Telephone Etiquette
  • Conflict Resolution
  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Data accuracy
  • Time management
  • Filing and data archiving
  • Independent worker
  • Problem-solving
  • Beverage Preparation
  • Word processing
  • Supply Restocking
  • Office administration
  • Table Setting
  • Guest Engagement
  • Food Safety Understanding
  • Cash Handling
  • Hospitality Service Expertise
  • Customer Service

Languages

English
Full Professional
Macedonian
Native or Bilingual
Serbian
Full Professional
Bulgarian
Full Professional

Timeline

Small Business Owner

Balloonerynyc
11.2020 - Current

Data Entry Clerk

Bronx Adult Learning Center
04.2019 - 04.2020

Server and Bartender

Lucy's Cantina Royale
09.2014 - 10.2016

Deli Clerk

Star Market
05.2014 - 09.2014

Housekeeper

Allen Harbor Rentals
05.2014 - 09.2014

Project Assistant-Transalion

Ministry Of Labour And Social Policies
09.2011 - 07.2012

Bachelors - Language Interpretation And Translation

"Blazhe Koneski" Faculty of Philology
Enida Shaban