Eninlaloluwa Jedidiah Oluyomi
Grand Forks,ND
Summary
Proven expertise in service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives.
Overview
10
10
years of professional experience
Work History
General Cleaner
Oral Roberts University
Tulsa , OK
08.2014 - 07.2015
- Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
- Promoted building security, locking doors and checking electrical appliances for safety hazards.
- Responds to emergency cleaning requests hourly.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
- Transported trash and hazardous waste to appropriate disposal area.
- Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned and disinfected all surfaces, including mirrors, counters, furnishings and floors.
Food Attendant
Chick Fill A
Tulsa , OK
09.2016 - 03.2017
- Verified order accuracy and delivered to guests in a timely and friendly fashion.
- Demonstrated accurate cash handling and sales, including cash debit and credit transactions.
- Illustrated proper food handling safety protocols at all times.
- Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations.
- Provided exceptional service that reflected restaurant standards and core values.
- Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
Server
Indian palace
Tulsa , OK
07.2018 - 12.2018
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Prepared salads and appetizers to back up kitchen staff.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Hotel Front Desk Clerk
Comfort inn & Suites
Tulsa , OK
02.2019 - 06.2019
- Managed all front desk operations for busy high-volume hotel.
- Arranged special accommodations for guests to maintain optimal satisfaction
- Monitored reservations to track incoming parties and special events.
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
- Posted room charges such as food, liquor and telephone calls based on individual customer actions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Delivery Driver
Sure Express
Tulsa , OK
06.2019 - 01.2020
- Obtained signatures needed to complete and process all paperwork efficiently.
- Directed efficient product loading and checked load balance to prevent on-the-road incidents.
- Maintained solid connections with established customers to promote new products.
- Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
- Completed order forms and collected payments to keep customer accounts current.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Hotel Front Desk Clerk
Travel Lodge
Tulsa , OK
03.2020 - 08.2022
- Managed customer complaints and rectified issues to complete satisfaction.
- Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
- Secured guest valuables in main safe or individual boxes.
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Certified Nursing Assistant
Valley Senior Living
GRAND FORKS, NORTH DAKOTA
05.2023 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Education
Some College (No Degree) - Cybersecurity And Networking
Northland Community And Technical College
Thief River Falls, MN05-2026
High School Diploma -
Christ The Redeemers College
Nigeria , Lagos07.2013
Skills
- Organization
- Customer service
- Able to lift 50 lbs or more
- Facility maintenance
- Communications
- Exceptional time management
- Problem resolution
Timeline
Certified Nursing Assistant
Valley Senior Living
05.2023 - Current
Hotel Front Desk Clerk
Travel Lodge
03.2020 - 08.2022
Delivery Driver
Sure Express
06.2019 - 01.2020
Hotel Front Desk Clerk
Comfort inn & Suites
02.2019 - 06.2019
Server
Indian palace
07.2018 - 12.2018
Food Attendant
Chick Fill A
09.2016 - 03.2017
General Cleaner
Oral Roberts University
08.2014 - 07.2015
Some College (No Degree) - Cybersecurity And Networking
Northland Community And Technical College
High School Diploma -
Christ The Redeemers College
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