Eniola Makinde
Staten Island,NY
Summary
Well-organized, detail-oriented Tester with progressive record of accomplishment in medical environments. Volunteered in psychiatric and behavioral health settings. Focused on initiating tests and analyzing results. Systemic approach of gathering and analyzing medical data in support of business cases and highly motivated sales associate with 7+ years of experience in customer service and providing a positive shopping experience to a diverse customer base. Enthusiastic and energetic individual with an excellent track record of effective merchandise presentation with a prompt and courteous customer care. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
13
13
years of professional experience
Work History
Sales Associate
The Children's Place
11.2022 - Current
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Engaged customers in friendly, professional dialogue to determine needs.
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service protocols and product knowledge.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Volunteer
South Beach Psychiatric Center
09.2025 - 11.2025
- Direct patient care- Obtained and documented vital signs, including blood pressure, temperature, height, weight, pulse and body mass index.
- Assisted patients with daily living activities to enhance their independence and comfort.
- Monitored patient progress, documenting observations for healthcare team reviews.
- Conducted routine assessments to track improvements and adjust care plans accordingly.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Monitored patient progress and reported changes to physical therapist.
- Communicated with physicians to provide updates on patient care.
- Streamlined documentation processes, ensuring accurate and timely reporting of patient progress.
RESPIRATORY FIT TESTER
AEROTEK / Mount Sinai Hospital System
07.2020 - 10.2020
- Setting up and testing surgical masks on clinical staff and employees.
- Using saccharin and Bitrex solutions.
- Inspecting and donning a respirator.
- Assuring proper size and fit of surgical masks for clinical employees and staff members.
- Prepared detailed reports containing results from executed tests and defect summaries.
- Calibrated products to match design and operational specifications.
- Executed routine tests on equipment according to company procedures.
- Participated in daily stand-ups, providing updates on testing progress and issues encountered.
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
SALES AND RETAIL ASSOCIATE
Kohl's
09.2019 - 01.2020
- Greeted customers and assisted in providing customer service to improve the shopping experience.
- Advertised new merchandise with the goal of driving increased sales to increase brand inventory.
- Managed the cash register, organized inventory, and ensured accurate pricing.
- Handled returns and exchanges according to company policy.
- Provided ongoing training for new staff members.
- Processed online orders and ensured timely delivery of items.
- Assisted with visual merchandising tasks including window dressing and floor changes.
- Maintained merchandise presentation standards, ensuring product displays were visually appealing.
Dining Services Employee
Panera Bread
09.2013 - 08.2014
- Ensured compliance with food safety standards and sanitation protocols.
- Coordinated dining service operations during peak hours to enhance guest satisfaction.
- Trained new staff on service techniques and operational procedures for efficiency.
- Maintained inventory levels and assisted in ordering supplies to reduce waste.
- Implemented process improvements that streamlined service delivery and reduced wait times.
- Monitored dining area cleanliness and organization, addressing issues proactively.
- Complied with health and safety regulations, maintaining top cleanliness and organization.
- Improved table turnover rate by effectively managing wait times during peak hours.
- Delivered quality services while maintaining friendly and welcoming environment.
- Teamed with kitchen group in surpassing guest expectations, achieving top retention and referral rates.
Cashier
Fashion Bug
07.2012 - 01.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash management and balanced cash drawer at shift end.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to ensure smooth operations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Medicine
Sumy State University
Ukraine07.2019
Skills
- Strong interpersonal skills
- Excellent communication skills
- Proficient in Microsoft Suite
- Information tracking
- Reporting and analysis
- Scripting and documentation
- Performance monitoring
- Multi-tasking strength
- Reliable and punctual
- Positive and professional
- Listening skills
- Time management
- Teamwork and collaboration
- Professional demeanor
- Promotional support
- Customer service
- Goal oriented
- Verbal/written communication
References
References available upon request.
Timeline
Volunteer
South Beach Psychiatric Center
09.2025 - 11.2025
Sales Associate
The Children's Place
11.2022 - Current
RESPIRATORY FIT TESTER
AEROTEK / Mount Sinai Hospital System
07.2020 - 10.2020
SALES AND RETAIL ASSOCIATE
Kohl's
09.2019 - 01.2020
Dining Services Employee
Panera Bread
09.2013 - 08.2014
Cashier
Fashion Bug
07.2012 - 01.2013
Bachelor of Science - Medicine
Sumy State University