Enjoli Bornacelli
Clifton
Summary
Successful at minimizing risk, increasing accuracy, and maximizing revenue with a hands-on style and extensive knowledge of banking operations. Exceptional financial and business knowledge and experience paired with strong relationship-building and team management abilities.
Overview
18
18
years of professional experience
Work History
Banking Operations Specialist
Valley National Bancorp
Clifton
05.2021 - Current
- Tracked payment processing times to ensure they met deadlines set by management.
- Advised customers on available products and services that best meet their needs.
- Participated in training sessions designed to enhance knowledge of banking processes.
- Processed wire transfers according to established guidelines.
- Analyzed data from various sources to identify potential fraud cases.
- Assisted with the implementation of new banking procedures and policies.
- Generated monthly financial statements for customers using automated software programs.
- Collaborated with internal stakeholders to develop strategies for improving operational efficiency.
- Organized filing systems for easy retrieval of documents when needed.
- Reviewed and processed customer deposits, withdrawals, loan payments, and transfers.
- Performed quality control checks on completed work before submitting it for review.
- Ensured compliance with all applicable federal regulations regarding banking operations.
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
- Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
- Prepared loan closing packages for review by senior management.
- Verified that all documents are in order prior to approval or denial of loans.
- Ensured that all legal requirements are met prior to approving a loan request.
- Negotiated terms and conditions of secured loans with customers based on their individual needs.
- Performed thorough credit analysis and risk assessment on loan applications to ensure compliance with the bank's lending policies.
- Provided guidance and advice to customers regarding their loan options.
- Coordinated with other departments within the bank to ensure regulatory compliance.
- Collaborated closely with internal teams such as underwriting, collections, and customer service departments.
- Analyzed customer payment histories to determine eligibility for additional secured loans.
- Performing periodic audits on accounts opened by customers at the branch.
- Recommending changes in procedures or policies to enhance operational effectiveness.
- Supervising daily operations of a bank branch, including customer service, cash handling, and account opening activities.
- Overseeing daily cash position at the branch and ensuring adequate liquidity is maintained.
- Providing guidance to junior staff members in resolving customer queries.
- Monitoring employee performance and providing feedback as needed.
Home Loan Specialist
PNC Bank
Woodland Park
09.2017 - 01.2021
- Performed regular audits of loan files in order to detect any discrepancies or irregularities.
- Coordinated with appraisers, lenders, and title companies for smooth transaction processes.
- Developed training materials related to home loan regulations and procedures.
- Advised customers on strategies for managing debt levels within their budget constraints.
- Reviewed and processed loan applications to determine eligibility.
- Monitored daily activities of the loan processing team to ensure compliance with guidelines.
- Maintained current knowledge of industry trends and regulations affecting home loans.
- Assisted customers in understanding the implications of different financing programs.
- Evaluated financial data using advanced analytics techniques to identify areas of improvement.
- Collaborated with underwriters to ensure timely completion of the loan process.
- Collaborated with legal professionals in order to resolve complex disputes between parties involved in a transaction.
- Provided guidance regarding mortgage options based on individual circumstances.
- Created detailed reports on loan status and provided updates to customers.
- Generated periodic performance reports outlining key metrics such as delinquency rates.
Car Dealership Billing Administrative Assistant
Garden state Honda
Passaic
08.2007 - 09.2017
- Processed customer payments and updated billing records.
- Assisted with reconciling accounts payable and accounts receivable records.
- Generated monthly invoices for all sales transactions at the dealership.
- Negotiated prices with customers in order to close deals quickly and efficiently while maximizing profits for the dealership.
- Provided training sessions for new members of the sales team regarding proper procedures when dealing with customers.
- Communicated effectively with other departments within the dealership in order to coordinate activities related to sales transactions.
- Demonstrated an understanding of product performance, features, accessories. to prospects during test drives.
- Advised customers on financing options available to them based on their individual needs.
- Processed payments from customers, including cash and credit cards.
- Developed sales strategies to meet monthly quotas established by management team.
- Reviewed sales records daily in order to maintain accurate inventory levels at all times.
- Established relationships with key vendors in order to secure special discounts for parts and supplies needed for repairs and maintenance services offered by the dealership.
- Maintained a clean work area by organizing stockroom shelves and keeping the showroom floor neat.
- Generated reports detailing sales volume achieved by each member of the sales team.
- Ensured compliance with gaming regulations and laws.
- Prepared paperwork for new and used vehicle sales, such as contracts, titles, and warranties.
- Participated in staff meetings regularly in order to discuss goals set forth by management team.
- Utilized mathematical skills for accurate payout calculations.
- Utilized surveillance systems to uphold integrity of games.
- Managed smooth operations by efficiently paying out winnings and collecting bets.
- Provided excellent customer service, addressing player inquiries and concerns.
- Conducted game demonstrations for new players, explaining rules and strategies.
- Participated in ongoing training to stay updated on gaming trends and techniques.
Medical Records Specialist
Fox Institute
Clifton
03.2007 - 06.2009
- Identified discrepancies between paper and electronic records.
- Ensured that all required forms were completed accurately and completely prior to storage or release.
- Documented patient histories in accordance with established standards.
- Maintained accurate documentation of all activities related to medical records.
- Scanned documents into electronic health record system according to established procedures.
- Answered inquiries regarding the status of patient records or their availability.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Monitored progress notes entered into the system by physicians or other healthcare providers.
- Reviewed medical records to ensure accuracy and completeness.
- Assisted with chart preparation for upcoming appointments or surgeries.
- Performed data entry into electronic health record systems.
Education
Some College (No Degree) -
Montclair State University
Montclair, NJSkills
- Data analysis
- Risk assessment
- Customer service
- Operational efficiency
- Loan processing
- Quality control
- Financial reporting
- Employee training
- Team collaboration
- Communication skills
- Problem solving
- Investment operations
- Loan administration
- Cash management
- Credit analysis
- Transaction processing
- Clearing and settlement
- Account management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Banking Operations Specialist
Valley National Bancorp
05.2021 - Current
Home Loan Specialist
PNC Bank
09.2017 - 01.2021
Car Dealership Billing Administrative Assistant
Garden state Honda
08.2007 - 09.2017
Medical Records Specialist
Fox Institute
03.2007 - 06.2009
Some College (No Degree) -
Montclair State University