Enjoli Garcia
Denver,CO
Summary
Results-driven Supervisor with strong background in tax compliance and team management. Demonstrated ability to train professionals, enhance client service, and foster continuous improvement within teams. Skilled in problem-solving and effective communication, ensuring operational efficiency and team performance.
Overview
9
9
years of professional experience
Work History
Mail Handler Hostler Forklift Operator
Allen Ritchie
Aurora, CO
11.2024 - Current
- Balanced workload during peak seasons to maintain consistent service levels amid increased volume demands.
- Facilitated loading and unloading processes by positioning trailers accurately at dock doors.
- Trained new hostlers on company policies, procedures, safety rules, and equipment operation.
- Operated forklifts safely to move, locate, and stack materials, enhancing warehouse efficiency.
- Safely loaded and unloaded trucks with appropriate forklift attachments to minimize accident risk.
- Maintained a high level of professionalism to foster a positive work atmosphere.
- Ensured safe and efficient equipment operation to prevent damage and injuries.
Team Leader
Jackson Hewitt
Denver, CO
12.2023 - 06.2024
- Supervised team of 7 tax professionals, ensuring compliance with IRS and company policies.
- Trained and coached staff, improving accuracy and enhancing client service.
- Managed office operations, including scheduling and workflow.
- Addressed escalated concerns, providing effective solutions.
- Monitored team performance, fostering a culture of continuous improvement.
Lead Heavy Equipment Operator
City and County of Denver
Denver, CO
04.2016 - 12.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Skills
- Tax compliance
- Team supervision
- Staff training
- Problem solving
- Client service
- Office management
- Performance monitoring
- Effective communication
Timeline
Mail Handler Hostler Forklift Operator
Allen Ritchie
11.2024 - Current
Team Leader
Jackson Hewitt
12.2023 - 06.2024
Lead Heavy Equipment Operator
City and County of Denver
04.2016 - 12.2023