Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
GeneralManager

ENKELEDA PESHKATARI

St Louis,MO

Summary

Seasoned IT project manager and business analyst with extensive experience in government and commercial sectors. Skilled in streamlining operations, implementing innovative technology solutions, and leading cross-functional teams to achieve organizational goals. Proficient in data management and compliance, with a strong focus on improving business processes and operational efficiency.

Overview

18
18
years of professional experience

Work History

Building Bigcommerce Site

Netgenetics
Edmond, OK
10.2022 - 09.2024
  • Managed inventory and provided cost control for network hardware supplies at Netgenetics, ensuring optimal availability.
  • Provided technical advice on design and construction issues
  • Redesigned the webpage on BigCommerce platform.
  • Publishing the product at platforms amazon.com, ebay.com, and walmart.com
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.

Director of Beneficial Owner Register

National Business Center/Government of, Albania
Tirana, AL
07.2022 - 09.2024
  • Directed the Beneficial Owner Register, enhancing transparency and compliance with financial regulations in Albania.
  • Collaborated with the General Director to set long-term objectives to fulfill changes that require the 6th Anti-Money Laundering Directive.
  • Analyzed data from the registry of real owner to inform General Director
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Ensured accuracy and currency of beneficial owners' identity records.
  • Achieved ISO 9001:2015 certification for established work procedures.

Director of Registers and Analyzes Department

National Business Center
Tirana, AL
04.2019 - 06.2022
  • Responsible for analyzing and acquiring data from primary and secondary database sources for three key government registers: - Commercial Register; - Register of Permits, Licenses, and Authorizations; - Register of Beneficial Owners.
  • Responsible for analyzing data using statistical techniques to uncover patterns, trends, and correlations
  • Generated consistent analytics-based reports,
  • Developing and implementing data collection systems to optimize statistical efficiency and quality
  • Identification of work processes and creation of workflow in the electronic register, which registers the real owners of legal companies, 'Beneficial Owners.'
  • Creation of work procedures and application forms, the fields that needed to autocomplete from the other government databases, and the others that need to be completed by applicants.
  • Prepared staff work schedules and assigned team members to specific duties.

Director of Innovation and Registers Department

National Business Center, NBC
Tirana, Albania
04.2016 - 03.2019
  • Identified opportunities for process optimization through data analysis. Creation of new workflows to shorten the time for completing applications for the registration of commercial entities.
  • Analysis and identification of new autocomplete forms from the other government databases for easy completion of online forms.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Analyzed customer feedback data to identify customer service issues.
  • Coordinated activities with other departments to expedite work and improve collaboration.

Director of Information Technology Department

National Registration Center (NRC)/Government
Tirana, Albania
01.2014 - 04.2016
  • Developed and implemented an IT strategy to align with the organization's overall business objectives
  • Conducted research on emerging technologies to identify areas of improvement in existing infrastructure
  • Managed the installation, configuration, and maintenance of network hardware and software
  • Created and reviewed policies and procedures for system access, usage, security, backup and recovery, disaster recovery plans, and other related activities.
  • Researched best practices for managing IT assets such as computer equipment tracking methods
  • Analyzed workflows and established priorities for daily operations.

Specialist at the Project Coordination and Databas

National Agency of Information Society/Government
Tirane, AL
11.2013 - 01.2014
  • Performed quality assurance testing on newly developed software applications.
  • Assisted in developing strategies to increase customer satisfaction levels
  • Register the new government databases and ensuring compliance with relevant laws and regulations
  • Coordinated with other departments to ensure efficient workflow processes
  • Provided technical support for users experiencing difficulties with software applications.
  • Generated reports to track performance metrics of team members.

Head of Control, Audit and Reporting Systems

Municipality of Tirana/Government Institucion
Tirana, AL
11.2011 - 11.2013
  • Contributed innovative ideas and solutions to enhance team performance and new services.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training

Head of Informatic Modernization Sector

Municipality of Tirana/Government
Tirane, AL
07.2008 - 10.2011
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Identified needs of customers promptly and efficiently
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions
  • Research, test, and evaluate new technologies
  • Establish technical requirements for internal Municipality's Systems and its suborder institutions, as well as TOR (Term of Reference) for all needed applications for further development of information technology of Tirana Municipality.

Faculty

University of Tirana/Albania
Tirana, Albania
09.2008 - 07.2010
  • Educated students in Informatics as part of the economic and agribusiness curriculum.
  • I supervised about 100 students during lectures and during seminars.
  • I supervised and mentored papers for 50 students.
  • Maintained students' attendance records, grades and reports in strict confidence.
  • Participated in workshops, trainings and conferences to improve educational skills.

Head of Technical Services Department

Municipality of Tirana/Government
Tirane, Albania
02.2008 - 07.2008
  • Ensuring offering first-level support for all electronic equipment of the Tirana Municipality system: servers, computers, printers, scanner, phonic system, phone system, enter-exit cards system, monitoring the enter-exit system of Tirana Municipality Apparatus, photocopiers, UPS, etc
  • Ensuring installation and maintenance of infrastructure for LAN/WAN networks, systems, phone systems, enter-exit card systems, cameras, etc
  • Supervising problem filing and technical solutions in order to be used as references in the future
  • Ensuring and realizing backup and restore of phone system in cases of problems
  • Supervising the test process, security control, and quality of the phone and
  • LAN/WAN networks.

Specialist at Information Teknonogy Department

Municipality of Tirana/Government
Tirane, Albania
10.2006 - 02.2008
  • Hardware and software maintenance, network administration, mail server
  • Update of the electronic page of the Tirana Municipality.
  • Database development and maintenance
  • Technical assistance for staff
  • Client installation and special configuration for users connected to Windows.
  • Exchange Server
  • Assisting in the process of developing, installing and modifying applications programmed for Tirana Municipality
  • Generated reports to track performance metrics of team members.

Education

Master of Information System Management - Information Technology

Tirana University | DEPARTMENT OF INFORMATICS
06.2005

Economics

Tirana Agriculture University, Some College

Skills

  • Project Management
  • Data Analysis
  • Analytical
  • Compliance and Regulation
  • Technical Troubleshooting
  • Strategic Planning
  • Multitasking
  • Critical Thinking
  • Ability to continuously improve
  • Desire to learn new domains
  • Teamwork and Collaboration
  • Microsoft Office

Accomplishments

  • Creation,Identification and implementation of the electronic government register of beneficial owners in Albania
  • Part of the implementation of some World Bank projects

- study of best practices for the implementation of the system for submitting financial statements. Creation of term of references for implementing the project in Albania.

- Managing the project for implementation of the new module for submitting automatically the financial statements

  • Participating as a Project Manager for 48 months for the project: "Creation of new modules and reports for Cross-Border Union Forms in the NBC system and online applications for Cross-Border Union and other services"
  • Part of the commission for the implementation of NVE codes for the classification of businesses
  • Part of the implementation of two project from International Trade and Development, Tirana Albania from German Government
  • Regional Contributors for Doing Business 2029-2020 https://archive.doingbusiness.org/en/data/exploreeconomies/albania

https://archive.doingbusiness.org/en/contributors/doing-business/albania

  • Part of team for Albania for- Business and Financial Data Exchange of Southeast Europe https://www.bifidex.com/en/home

References

References Anisa Nilo –Project Manager-Mi-Case - (617) 470-0431 Elizabeta Furriku- General Director of National Business Center- Albania – elizabeta.furriku@qkb.gov.al Keler Gjika – World Bank – Albania e-mail kgjika@worldbank.org Flogers Broqi – Manager and CEO, FlowNet LLC -Netgenetics-Oklahoma - broqigers@gmail.com

Timeline

Building Bigcommerce Site

Netgenetics
10.2022 - 09.2024

Director of Beneficial Owner Register

National Business Center/Government of, Albania
07.2022 - 09.2024

Director of Registers and Analyzes Department

National Business Center
04.2019 - 06.2022

Director of Innovation and Registers Department

National Business Center, NBC
04.2016 - 03.2019

Director of Information Technology Department

National Registration Center (NRC)/Government
01.2014 - 04.2016

Specialist at the Project Coordination and Databas

National Agency of Information Society/Government
11.2013 - 01.2014

Head of Control, Audit and Reporting Systems

Municipality of Tirana/Government Institucion
11.2011 - 11.2013

Faculty

University of Tirana/Albania
09.2008 - 07.2010

Head of Informatic Modernization Sector

Municipality of Tirana/Government
07.2008 - 10.2011

Head of Technical Services Department

Municipality of Tirana/Government
02.2008 - 07.2008

Specialist at Information Teknonogy Department

Municipality of Tirana/Government
10.2006 - 02.2008

Economics

Tirana Agriculture University, Some College

Master of Information System Management - Information Technology

Tirana University | DEPARTMENT OF INFORMATICS

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