Enkele Koci
Brooklyn
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
I am a licensed doctor in Kosovo and I currently am studying for United States Medical Licensed Examination.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Doctor of Medicine
University Clinical Centre of Kosova
09.2020 - Current
Emergency Medical Doctor
QKMF Dr. Fatmir Fazlija
09.2023 - 02.2025
- Diagnosed and treated patients suffering from chronic conditions.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex patients.
- Improved patient outcomes by implementing evidence-based treatment plans and thorough followups.
- Increased patient satisfaction through compassionate bedside manner and clear communication of diagnoses and treatment options.
- Served as a liaison between hospital departments, facilitating efficient communication and coordination of patient care.
- Increased clinic efficiency with introduction of electronic health records.
- Treated acute and chronic conditions to reduce symptoms and improve health.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Collected, recorded and maintained patient medical history, reports and examination results.
Clinical Care Coordinator
Carelife Medical
12.2020 - 10.2022
- Developed skills in individual patient evaluation, management and medical decision-making while delivering safe and efficient patient care within the context of their practice environment.
- Gained knowledge in the identification of the critically ill patient, the performance of a targeted history and physical exam, the appropriate use of laboratory & diagnostic studies, development of a treatment plan, invasive and non-invasive therapeutic interventions, request for appropriate consultation, patient reassessment and appropriate disposition, transition of care and follow-up.
- Attained competence at basic procedural skills including endotracheal intubation, peripheral and central venous access, wound management, incision and drainage, and orthopedic maneuvers and splint application, use of ultrasound for diagnostic and therapeutic interventions.
- Developed a rapport with patients to foster feelings of trust and eliminate apprehension.
- Attended medical conferences and seminars to remain up to date with the current developments in internal medicine.
- Highlighted important aspects of discharged patient care with primary caregivers to accelerate the rate of recovery.
- Collaborated with trauma surgeons, cardiologists, nurses, and other medical professionals to provide patients with proper treatment.
- Maintained patient records while strictly adhering to HIPAA code of conduct.
- Answering calls remotely and responding to messages from patients related to scheduling and clinical queries. This may entail proper patient registration and scheduling (and insurance assessment); conveying results to patient under guidance and clearance from clinical providers; answering patients clinical or misc. questions in professional manner.
COVID-19 Medical Volunteer
Ministry of Health
03.2020 - 12.2020
- Communication with patients in an effective and efficient manner including conveying instructions to patients as per care plan or advised by clinical providers, follow-up phone calls related to care coordination and facilitation of needs and alerts, prescription and medication reconciliation or clarification, or clinical assessment of patients remotely.
- EMR proficiency with accessing patient chart and scheduling new or prior patients for various visits. Protect and secure all computer, patient record and office accesses and never to share with any entity or individual not authorized by Carelife Medical PLLC.
- Maintain medical knowledge proficiency as related to different services and programs at Carelife Medical and affiliated entities, including but not limited to SARS-CoV-2/COVID-19, Chronic Care Management, Diabetes and other common diseases.
- Full participation with all onboarding and ongoing training.
- Coordinate with Practice Owners/Management with regards to exact work schedule. Schedule may involve various shift-hours and different days of work; flexibility is expected from Care Coordinator regarding this.
- Communicated with patients before arriving for triage, established a hotline that people who were quarantined could call or text for any medical issue they had.
- Set up and equip triage, limit points of entry, ensure of availability of medical protective gear for staff, install physical barriers, and provided the medical team with the standardized triage questionnaire.
- Daily clinical examination and referrals of over 200 persons per day.
- Requested, examined, and referred to patient medical records to determine allergies, previous treatment approaches, and conditions, thus obtaining the right information for a better treatment approach.
- Highlighted important aspects of discharged patient care with primary caregivers to accelerate the rate of recovery.
- Supervised and coordinated with various organizations working with the facility. To ensure all activities take place according to standard protocol, separate teams were constituted for various purposes- Supervisory team, medical team, logistic team, equipment team, hygiene sanitation team.
- Ensured a daily report of suspected number of cases with Covid-19.
- Provided information, education, communication and psycho-social support to those who were quarantined.
- Discharged of quarantine people from quarantine facility, and arrange their transportation.
Vascular Surgical Assistant Internship
University Clinical Centre of Kosova
10.2018 - 03.2020
- Design tools and models for clinical trials, observing professional standards, and following step by step procedures without cutting corners, to obtain valid results.
- Interact with research team members, brainstorming on ideas on research procedures to ensure successful findings.
- Maintain research sites in line with regulatory binders, monitoring associate shadow binders.
- Ensured that research tools and materials are available even before the commencement of the research, to ensure smooth flow of operations.
- Guaranteed the safety of team members and participants during procedures by taking effective safety measures and putting machinery in place to handle crises and emergencies that may arise.
- Evaluated researches observation methods for efficiency and make recommendations for improvement to ensure reliability and generalization of results.
- Prepared documents for participants consent and authorization and ensure they are signed and delivered to the right channels for proper documentation. Also ensure that all research files are properly secured.
- Execute diagnostic aspects of medical treatment to ascertain the cause and effect of patients health condition as such findings are instrumental to effective treatment.
- Keep records of clinical researches in files and computer systems; take note of successful procedures; observe any side effect; and treat research programs with confidentiality.
- Enforce preventive maintenance techniques to preserve specimens and tools.
- Wrote, proofread, and submitted reports on time and as per the professor's specifications.
- Collected data and samples during field studies.
- Responsible for the evaluation, diagnostic studies, and therapeutic plan of the patients on their service, under supervision of senior residents and attending staff.
- Had the experience with basic surgical instruments and techniques.
- Allowed to suture the subcutaneous tissue after demonstrating adequate technical ability.
- Placed intravenous lines and draw arterial and venous blood gases independently.
- Placement of central lines, arterial catheters, and chest tubes done under direct supervision until expertise has been demonstrated.
- Responsible for maintaining medical records.
- Common procedures for intern level of training (without continuous direct supervision): Wound management and debridement, toe amputation, varicose vein procedures such as phlebectomy or sclerotherapy, angiography and balloon angioplasty.
Research Assistant
University Clinical Centre of Kosova
09.2018 - 04.2019
- Communication with patients in an effective and efficient manner including conveying instructions to patients as per care plan or advised by clinical providers, follow-up phone calls related to care coordination and facilitation of needs and alerts, prescription and medication reconciliation or clarification, or clinical assessment of patients remotely.
- EMR proficiency with accessing patient chart and scheduling new or prior patients for various visits. Protect and secure all computer, patient record and office accesses and never to share with any entity or individual not authorized by Carelife Medical PLLC.
- Maintain medical knowledge proficiency as related to different services and programs at Carelife Medical and affiliated entities, including but not limited to SARS-CoV-2/COVID-19, Chronic Care Management, Diabetes and other common diseases.
- Full participation with all onboarding and ongoing training.
- Coordinate with Practice Owners/Management with regards to exact work schedule. Schedule may involve various shift-hours and different days of work; flexibility is expected from Care Coordinator regarding this.
- Communicated with patients before arriving for triage, established a hotline that people who were quarantined could call or text for any medical issue they had.
- Set up and equip triage, limit points of entry, ensure of availability of medical protective gear for staff, install physical barriers, and provided the medical team with the standardized triage questionnaire.
- Daily clinical examination and referrals of over 200 persons per day.
- Requested, examined, and referred to patient medical records to determine allergies, previous treatment approaches, and conditions, thus obtaining the right information for a better treatment approach.
- Highlighted important aspects of discharged patient care with primary caregivers to accelerate the rate of recovery.
- Supervised and coordinated with various organizations working with the facility. To ensure all activities take place according to standard protocol, separate teams were constituted for various purposes- Supervisory team, medical team, logistic team, equipment team, hygiene sanitation team.
- Ensured a daily report of suspected number of cases with Covid-19.
- Provided information, education, communication and psycho-social support to those who were quarantined.
- Discharged of quarantine people from quarantine facility, and arrange their transportation.
Education
M.D. - General Medicine
University of Prishtina, Faculty of Medicine
Kosovo09-2021
Skills
- Patient counseling
- Diagnosis and treatment
- Patient education
- Patient safety
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy
- Procedure assistance
- CPR
Certification
Medical License by Kosovo's Doctor Chamber.
BLS
ACLS by ACLS Kosovo
Health Management by World Bank
Languages
English
Full Professional
Albanian
Native or Bilingual
German
Limited Working
Turkish
Limited Working
Timeline
Emergency Medical Doctor
QKMF Dr. Fatmir Fazlija
09.2023 - 02.2025
Clinical Care Coordinator
Carelife Medical
12.2020 - 10.2022
Doctor of Medicine
University Clinical Centre of Kosova
09.2020 - Current
COVID-19 Medical Volunteer
Ministry of Health
03.2020 - 12.2020
Vascular Surgical Assistant Internship
University Clinical Centre of Kosova
10.2018 - 03.2020
Research Assistant
University Clinical Centre of Kosova
09.2018 - 04.2019
M.D. - General Medicine
University of Prishtina, Faculty of Medicine
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