Enkhbaatar Tsetsegmaa
Washington,DC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Technician Apprentice
Waldorf Toyota
01.2023 - 09.2023
- Enhanced system functionality by performing routine maintenance and troubleshooting tasks.
- Achieved timely completion of assigned projects by collaborating with team members and utilizing strong organizational skills.
- Improved overall system performance by assisting in the installation, configuration, and testing of new hardware components.
- Increased customer satisfaction by responding promptly to service requests and providing thorough explanations upon job completion.
Technical Support Specialist
Transwest Mongolia LLC
06.2022 - 10.2022
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Enhanced team productivity by streamlining troubleshooting processes for faster issue resolution.
- Reduced response time with effective communication skills, ensuring customers received prompt assistance.
- Developed comprehensive knowledge of company''s products and services to provide accurate solutions to client inquiries.
- Reduced equipment downtime by conducting regular preventative maintenance and identifying potential issues before they escalated.
Maintenance Planner
Transwest Mongolia LLC
11.2017 - 06.2022
- Improved equipment uptime by diligently scheduling and coordinating preventive maintenance tasks.
- Reduced downtime for critical assets by developing and implementing comprehensive maintenance plans.
- Streamlined workflow processes for maintenance teams by monitoring performance metrics and adjusting task priorities accordingly.
- Enhanced asset life cycle with thorough analysis of equipment history, failure modes, and cost factors.
- Coordinated with vendors and suppliers to ensure timely delivery of spare parts, minimizing delays in repairs.
Maintenance Scheduler
South Gobi Sands LLC
01.2014 - 11.2017
- Improved equipment reliability by conducting thorough preventive maintenance planning and scheduling.
- Enhanced workflow efficiency by optimizing maintenance schedules for all facility assets.
- Reduced downtime with timely identification and coordination of necessary repairs and maintenance tasks.
- Increased overall productivity, prioritizing critical work orders and managing urgent repair requests.
Heavy Duty Equipment Technician
Mongolian Mining Corporation
11.2011 - 01.2014
- Improved equipment reliability by implementing preventive maintenance procedures and conducting thorough inspections.
- Reduced downtime for heavy duty equipment by promptly diagnosing and repairing mechanical issues.
- Enhanced workshop safety by enforcing proper use of tools, equipment, and personal protective gear.
- Increased team efficiency with clear communication, collaboration, and time management skills.
Education
No Degree - Heavy Duty Equipment Technician
Mongolia And Korean College
Ulaanbaatar, Mongolia11.2011
Bachelor of Arts - Industrial Designer
Ulaanbaatar University
Ulaanbaatar, Mongolia06.2009
High School Diploma -
Mongolia And Germany School #38
Ulaanbaatar, Mongolia06.2005
Skills
- Automotive Repair
- System Diagnostics
- Technical Support
- Digital Design
- 2D and 3D Modeling
- Graphic Design
Languages
English
Professional Working
Timeline
Technician Apprentice
Waldorf Toyota
01.2023 - 09.2023
Technical Support Specialist
Transwest Mongolia LLC
06.2022 - 10.2022
Maintenance Planner
Transwest Mongolia LLC
11.2017 - 06.2022
Maintenance Scheduler
South Gobi Sands LLC
01.2014 - 11.2017
Heavy Duty Equipment Technician
Mongolian Mining Corporation
11.2011 - 01.2014
No Degree - Heavy Duty Equipment Technician
Mongolia And Korean College
Bachelor of Arts - Industrial Designer
Ulaanbaatar University
High School Diploma -
Mongolia And Germany School #38
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