Enlly Krzalic
Aurora,CO
Summary
Resourceful Project Manager with 3 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management and building relationships with clients!
Overview
8
8
years of professional experience
Work History
Project Manager
Galaxy Remodeling & Painting
Aurora, CO
08.2020 - 04.2023
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Fostered relationships with vendors to promote positive working relationships.
- Provided management for internal personnel, contractors and vendors.
- Identified, reviewed and applied policies and procedures.
- Recruited and oversaw personnel to achieve performance and quality targets.
- I like and preform excellent in a fast paced, always-changing environment with something new happening every day.
- I consider myself an ambitious person with many goals for my life and my future.
- I love this job!
- Maintained consistency of internal and external communications.
- Love growing with the company.
- Managed employers pay checks.
Server/Server Trainer
Village Inn
24102 East Prospect Ave Aurora, CO 80016
05.2016 - 03.2020
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Decreased training time by designing effective new training programs.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items and recorded order information.
- Collected orders and relayed them to bartenders quickly and accurately.
Server/Server Trainer
Jim N Nicks Bar-B-Q
24153 E Prospect Ave, Aurora, CO 80016
04.2015 - 03.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Handled cash on daily bases.
Education
High School Diploma -
Overland High School
Aurora, CO05.2009
Skills
- Project Management
- Contract Management
- Conflict Management
- Contract Development
- Project Planning
- Budget Administration
- Cost Containment
- Project Estimation and Bidding
- Contract Negotiation Expertise
- Team Bonding
- Client Relations
- Quality Assurance and Control
- Sales and Marketing
- Subcontractor Relations
- Restoration Projects
- Project Goals and Milestones
- Managing Subcontractors
- Bilingual Spanish/English
- Interior Renovations
- Project Deadlines
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Project Manager
Galaxy Remodeling & Painting
08.2020 - 04.2023
Server/Server Trainer
Village Inn
05.2016 - 03.2020
Server/Server Trainer
Jim N Nicks Bar-B-Q
04.2015 - 03.2020
High School Diploma -
Overland High School