Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
BusinessDevelopmentManager
Enmanuel Urena

Enmanuel Urena

West New York,NJ

Summary

Motivating Senior Account Manager with 15 years of experience working with parking garage accounts. Skilled at handling over 20 accounts while supervising team and maintaining productivity in busy situations. Distinguished history of maximizing revenue and employee efficiency.

Overview

16
16
years of professional experience

Work History

Senior Account Manager

Propark Mobility
West New York, NJ
08.2015 - Current
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Motivated team members to meet and exceed sales targets.
  • Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
  • Worked with customers to develop strategic business and account plans.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Effectively managed 5 accounts concurrently to increase company revenue 60%.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.

Valet Parking Manager

SP Plus Parking
Hoboken, NJ
10.2005 - 07.2015
  • Parked vehicles in visually appealing ways to attract customer attention and increase sales.
  • Achieved and maintained pristine condition of automobiles on lot
  • Added and maintained key tags, Locking & Secure keys for 500 vehicles on Special event Lot .
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained attractive, tidy parking lot for Residential Building
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Bachelor of Science - Business Administration

Pontifical College Josephinum
Columbus, OH

Skills

  • Operations
  • Order management
  • Goals and performance
  • New account creation
  • Inventory understanding
  • Scheduling
  • Team Training
  • Relationship building and management
  • Account management

Languages

English
Full Professional
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Senior Account Manager

Propark Mobility
08.2015 - Current

Valet Parking Manager

SP Plus Parking
10.2005 - 07.2015

Bachelor of Science - Business Administration

Pontifical College Josephinum

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Enmanuel Urena