Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Enna Choi

Los Angeles,CA

Summary

Proven leader and skilled negotiator, adept in staff supervision and event coordination, enhancing customer satisfaction and operational efficiency. Expert in conflict resolution and public safety, significantly improved vendor relations and inventory management. Demonstrates a strong work ethic and exceptional time management, driving team performance and customer service excellence.

Overview

5
5
years of professional experience

Work History

Assistant Park Services Attendant

Griffith Park Golf Course
11.2023 - Current
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
  • Utilized knowledge of golf rules and regulations to educate customers about various game aspects effectively.
  • Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.

Pro Shop Manager

Brookside Golf Club
08.2021 - Current
  • Improved customer satisfaction by providing personalized assistance and product recommendations.
  • Developed strong relationships with vendors to negotiate favorable pricing and delivery terms.
  • Organized special events, such as demo days or club fittings, to engage customers and promote products.
  • Managed inventory for optimal stock levels, ensuring a diverse selection of merchandise for customers.
  • Supervised staff members, conducting regular performance evaluations and providing constructive feedback for improvement.

Assistant Manager

Monterey Park Golf Club
05.2019 - 05.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Academy of Arts And Science
Thousand Oaks, CA
03.2019

Skills

  • Public Safety Awareness
  • CPR training
  • Record Keeping Abilities
  • Conflict resolution techniques
  • Event Coordination Abilities
  • Staff Supervision Abilities

Additional Information

I have also passed the P.A.T.

Languages

Korean
Native or Bilingual
Japanese
Limited Working

Timeline

Assistant Park Services Attendant

Griffith Park Golf Course
11.2023 - Current

Pro Shop Manager

Brookside Golf Club
08.2021 - Current

Assistant Manager

Monterey Park Golf Club
05.2019 - 05.2021

High School Diploma -

Academy of Arts And Science

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Enna Choi