Maria Hernandez
Clermont
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
35
35
years of professional experience
Work History
Cook 1
Walt Disney World Resort
07.2021 - Current
- Prepared and executed high-volume, high-quality food production in accordance with Disney’s culinary standards and recipes.
- Led a designated kitchen station, ensuring all dishes met strict quality, presentation, and timing requirements.
- Supervised and trained junior kitchen staff, providing guidance on proper cooking techniques, sanitation, and safety procedures.
- Ensured compliance with all food safety (HACCP) and sanitation guidelines, maintaining an “A” rating at all times.
- Demonstrated expertise in multiple cooking methods, including sautéing, grilling, roasting, and baking, across diverse cuisine types.
- Conducted quality checks and line tastings to ensure consistency in flavor, texture, and presentation for all menu items.
- Maintained a calm, focused demeanor under pressure, ensuring smooth kitchen operations even during high-traffic periods.
Food and Beverage Back Kitchen
Walt Disney World
03.2019 - 04.2021
- Prepared and assembled high-volume food orders in a fast-paced, guest-focused environment while adhering to Disney’s quality, safety, and sanitation standards.
- Ensured proper food handling, storage, and labeling according to HACCP guidelines and company policies.
- Supported kitchen operations by maintaining clean and organized workstations, including equipment, utensils, and prep areas.
- Maintained composure under pressure during peak service times, demonstrating teamwork and adaptability.
Chef
Pollo Loco
04.2018 - 03.2019
- Managed kitchen operations and food preparation.
- Trained new staff in food safety and kitchen procedures.
- Ensured quality control and adherence to health regulations.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Placed orders to restock items before supplies ran out.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
Cashier
Walmart
03.2017 - 01.2019
- Handled customer transactions efficiently and accurately.
- Delivered friendly service and resolved customer issues on the spot.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Merchandise Associate
Walt Disney World Resort
06.2011 - 02.2017
- Updated pricing and signage to complete product displays and educate customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Housekeeper
Walt Disney World Resort
03.2007 - 06.2011
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Chef
La Casserole Restaurant
01.2003 - 02.2007
- Designed and executed diverse menus for local and international clientele.
- Supervised kitchen staff and managed inventory.
Operations Manager
Banco Popular
07.1990 - 01.2003
- Led administrative operations and supported executive functions.
- Utilized financial software to prepare consolidated financial statements.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Managed teams and facilitated efficient office workflow.
- Complied with established internal controls and policies.
- Developed strategic plans for day-to-day financial operations.
Education
Culinary Training Program -
Culinary Passport – Animal Kingdom
Orlando, FL01.2023
Bachelor of Science - Business Administration
Universidad Del Caribe
Dominican Republic06-2002
Skills
- Leadership & Team Management
- Communication
- Problem-Solving
- Team Collaboration
- Multitasking
- Attention to detail
- Analytical and critical thinking
- Training & Development
- Self-Directed
- Conflict resolution
- Critical thinking
Timeline
Cook 1
Walt Disney World Resort
07.2021 - Current
Food and Beverage Back Kitchen
Walt Disney World
03.2019 - 04.2021
Chef
Pollo Loco
04.2018 - 03.2019
Cashier
Walmart
03.2017 - 01.2019
Merchandise Associate
Walt Disney World Resort
06.2011 - 02.2017
Housekeeper
Walt Disney World Resort
03.2007 - 06.2011
Chef
La Casserole Restaurant
01.2003 - 02.2007
Operations Manager
Banco Popular
07.1990 - 01.2003
Culinary Training Program -
Culinary Passport – Animal Kingdom
Bachelor of Science - Business Administration
Universidad Del Caribe
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