ENOCK FLORES
AUSTIN,TX
Summary
Motivated professional experienced in applying skills and knowledge in dynamic environments. Demonstrated commitment to excellence through strong work ethic, adaptability, and exceptional interpersonal abilities. Focused on embracing new challenges and contributing to organizational growth.
Overview
28
28
years of professional experience
Work History
Proservice
Home depot
Austin, Tx
08.2025 - 08.2026
- Executed daily tasks with precision and efficiency to support operational goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Facilitated invoice payments through phone sales, enhancing contractor relations.
- Worked successfully with diverse group of coworkers.
- Addressed customer inquiries and provided solutions, contributing to increased satisfaction.
Project Manager
GOL Staffing
Austin, TX
09.2021 - 07.2025
- I was the first liaison between the client and GOL Staffing. This includes:
- Requirement of each client, on-side visits, verify the team performance on daily basis, and keep a daily report to the rest of the team about crew's performance.
- Documented requirements from each client to ensure clarity and alignment.
- Ensured timely fulfillment of all client requirements.
- Ensured fulfillment of all client requirements promptly.
- Conducted on-site visits to assess client needs and team performance.
- Conducted on-site client visits three times per week.
- Create and organize on site visit weekly calendar.
- Report immediately to the rest of the teaming case of an incident with any employee.
- Monitored and evaluated team performance to ensure compliance with client expectations.
- Keep daily track of all workers.
Pro service specialist
Home depot
Austin, TX
08.2020 - 09.2021
- Delivered outstanding customer service to enhance client satisfaction.
- Do phone sales to get paid invoice from contractors.
- Assisted customers with product selections and service inquiries.
- Provided training and support to new Pro Services team members.
- Coordinated special orders and deliveries for professional contractors.
PROSERVICES ELECTRIC
LOWES HOME CENTERS LLC
Austin, TX
08.2017 - 07.2020
- Delivered excellent customer service to pros customers, enhancing overall satisfaction.
- Offer credit cards and financing options that work best for the pros.
- Trained and developed associates in electric department to ensure customers received exceptional service and easily located merchandise.
- Leveraged strong product knowledge to provide input on merchandising decisions to store management.
- Organized inventory in the electric department to ensure product accessibility for customers.
- Implemented inventory control procedures to ensure accurate tracking of merchandise.
Sales Representative
GEORGE Auto Sales
Austin, TX
06.2007 - 07.2017
- Facilitated vehicle sales and financing transactions.
- Identified and qualified customer needs, developed sales strategies, and negotiated deals, achieving 85% close rate.
- Consistently hit and exceeded sales goals by 30%.
- Provided account collection services, ensuring timely payments and maintaining positive customer relationships.
- Maintained and updated vehicle inventory records monthly.
- Processed and documented incoming account receivables.
Sales Manager
Sinter
Managua, Nicaragua
03.1998 - 02.2007
- Oversaw operations of Electrical Division, managing staff and resources.
- Direct Sales Representative in charge and create strategic to achieve projected sales goals and to exceed them.
- Managed purchases and sales for Electrical Division product line.
Education
Certificate of Attendance/Completion - IC3 Computer Skill
Austin Community College
Austin, TXAssociate's Degree - Marketing
University of Business
Managua, Nicaragua1 Year at College or a Technical or Vocational School - Electricity
Dave Community College
Miami, FLSkills
- Project management
- Customer relationship management
- Sales strategy
- Performance tracking
- Customer engagement
- Problem solving
- Team building
- Conflict resolution
Timeline
Proservice
Home depot
08.2025 - 08.2026
Project Manager
GOL Staffing
09.2021 - 07.2025
Pro service specialist
Home depot
08.2020 - 09.2021
PROSERVICES ELECTRIC
LOWES HOME CENTERS LLC
08.2017 - 07.2020
Sales Representative
GEORGE Auto Sales
06.2007 - 07.2017
Sales Manager
Sinter
03.1998 - 02.2007
Certificate of Attendance/Completion - IC3 Computer Skill
Austin Community College
Associate's Degree - Marketing
University of Business
1 Year at College or a Technical or Vocational School - Electricity
Dave Community College