Accomplished professional with extensive management experience specializing in client-facing roles and demonstrating strong leadership abilities. Proficient in overseeing diverse teams across administration and customer service domains, with a deep understanding of ethical standards and office-based software. Skilled in Human Resources, adept at handling employee relations, recruitment, compensation, and benefits. Trusted point of contact for HR-related inquiries from internal staff and external stakeholders, responsible for maintaining personnel records and managing HR documentation.