Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Enorense Cook

Houston

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Knowledgeable with solid background in dispensing medications efficiently and accurately. Proven record in maintaining compliance with safety protocols and enhancing pharmacy workflow.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dispensing Technician

Empower Pharmacy
01.2024 - Current
  • Supported team members during high-volume periods, ensuring prompt prescription fulfillment without compromising accuracy or safety standards.
  • Contributed to overall pharmacy success by adhering to regulatory guidelines and company policies at all times.
  • Utilized specialized software systems for efficient data entry.
  • Prepared medications for distribution within the healthcare facility while adhering to strict quality control measures.
  • Maintained a commitment to professional growth by attending industry conferences, seminars, and continuing education courses to expand knowledge and stay current on evolving pharmaceutical trends.

Pharmacy Technician

Walmart
12.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Developed and implemented improvements to pharmacy organization system.

Data Entry Clerk

CSAT Solutions
02.2019 - 11.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Followed established procedures to enter and process data correctly.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Created and maintained data entry logs to track data entry activities.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Collated and organized data entry documents into filing systems for easy access.
  • Developed and maintained databases to store customer information.
  • Developed data entry policies and procedures in compliance with company standards.
  • Updated and maintained customer information, documents and records.
  • Used computer software to store and retrieve data.
  • Checked for accuracy by verifying data and records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Assisted with developing data entry processes.
  • Evaluated source documents to locate needed information.

Education

Certificate - Pharmacy Technician

Victorious Healthcare Academy
03.2023

Bachelor Of Science - Accounting

University of Benin
11.2014

Skills

  • Critical Thinking
  • Patient Confidentiality
  • FDA Drug Safety Guidelines
  • Retail Sales
  • Manual and Automated Medication Dispensing
  • Drug Storage Procedures
  • Customer Needs Assessments
  • Assisting Pharmacists
  • Team Collaboration
  • Quality Improvement Plans
  • Problem-Solving Skills
  • Reading Comprehension
  • Labeling Prescriptions
  • Active Listening
  • Stocking Shelves
  • Proper Labeling Procedures
  • Dispensing Procedures
  • Patient Education
  • Advanced Math Skills
  • Typing Medication Labels
  • Detail Work
  • Office Cleaning
  • Patient Safety
  • FDA and HIPAA Compliance
  • Resolving Customer Issues
  • Troubleshooting Malfunctioning Equipment
  • Customer Inquiries
  • Patient confidentiality
  • Medication reconciliation
  • Labeling accuracy
  • Medication dispensing
  • Prescription interpretation
  • Pharmacy software proficiency
  • HIPAA compliance

Certification

  • CPht - Certified Pharmacy Technician
  • Project Management Training

Timeline

Dispensing Technician

Empower Pharmacy
01.2024 - Current

Pharmacy Technician

Walmart
12.2022 - Current

Data Entry Clerk

CSAT Solutions
02.2019 - 11.2022

Bachelor Of Science - Accounting

University of Benin

Certificate - Pharmacy Technician

Victorious Healthcare Academy