Summary
Overview
Work History
Education
Skills
Timeline
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Enrica Berko

New York,NY

Summary

Software Engineer experienced in developing applications, databases and cloud computing solutions. Adaptable professional with proven troubleshooting and debugging capabilities for resolving complex technical issues.

Overview

7
7
years of professional experience

Work History

Software Engineer

100Devs Agency
01.2022 - Current
  • Streamline development processes through implementation of agile methodologies, increasing efficiency and productivity within team.
  • Work with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Update old code bases to modern development standards, improving functionality.
  • Contribute ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Optimize software performance by implementing efficient algorithms and code optimizations.
  • Enhance user experience through development of intuitive UI designs and streamlined navigation features.
  • Collaborate with cross-functional teams to deliver high-quality software solutions on time and within budget.
  • Integrate third-party APIs to expand application capabilities and improve overall performance

Web Developer

Elite Designs
03.2023 - Current
    • Developed efficient and maintainable software according to business objectives and needs of clients.
    • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
    • Used Javascript, SQL and HTML to develop app-solutions.
    • Maintained complex technology infrastructure and collaborated with product team to implement new features and strategically plan for future products.
    • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
    • Provided front-end website development using WordPress, Hubspot, and other editing software.
    • Engaged with clients to plan and optimize site issues and queries.

Support Coordinator

UFS
12.2016 - 10.2021
    • Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
    • Improved client satisfaction by efficiently addressing and resolving support issues.
    • Enhanced customer satisfaction by promptly addressing and resolving technical issues.
    • Streamlined support processes for increased efficiency and reduced response times.
    • Improved operational efficiency by streamlining processes and implementing best practices in daily operations.
    • Managed cross-functional teams for successful project delivery, ensuring on-time completion and client satisfaction.
    • Streamlined office operations by implementing efficient administrative processes and procedures.
    • Enhanced communication between departments with proactive coordination and collaboration efforts.
    • Developed comprehensive documentation for troubleshooting procedures and frequently asked questions.

Education

Associate of Applied Science - Fashion Design

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Software Engineering
  • Databases: PostgreSQL, MongoDB
  • User Interface Development
  • Microservice Stacks
  • JS Frameworks: React, Angular, Vue
  • Teamwork and Collaboration
  • Project Management
  • Agile Methodologies
  • Source and Version Control: Git, Github
  • Amazon Web Services
  • Oral and Written Communications

Timeline

Web Developer

Elite Designs
03.2023 - Current

Software Engineer

100Devs Agency
01.2022 - Current

Support Coordinator

UFS
12.2016 - 10.2021

Associate of Applied Science - Fashion Design

Kingsborough Community College of The City University of New York

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Enrica Berko