Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Enrick Estevez

Kissimmee,FL

Summary

Driven professional with a robust background in security and hospitality, demonstrated at Macforce and T.G.I.Friday's. Excelled in guest engagement and security protocols, leveraging military experience and a Security Guard License. Proven track record in enhancing safety and customer satisfaction, with a keen focus on investigation documentation and hospitality service excellence!

Overview

2
2
years of professional experience
1
1
Certification

Work History

Security Officer

Macforce
11.2023 - 07.2024
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Completed full building and grounds patrols every 30 minutes to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Directed guests around building and answered accessibility questions.

Front of House Employee

Chik-Fil-A
07.2023 - 11.2023
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Server

T.G.I.Frday's
02.2023 - 06.2023
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.

Food Runner

Studio Movie Grill
04.2022 - 07.2022
  • Delivered correct food items to tables according to order documentation.
  • Cleared tables immediately after guests left in preparation for next party.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Greeted customers and provided outstanding customer service.

Education

High School Diploma -

Celebration High School
Celebration, FL
05.2022

Skills

  • Investigation documentation
  • Military experience
  • Security Guard License
  • Guest Engagement
  • Food Running
  • Hospitality service expertise
  • Table Setting

Certification

First Aid

Languages

Spanish
Native or Bilingual

Timeline

Security Officer

Macforce
11.2023 - 07.2024

Front of House Employee

Chik-Fil-A
07.2023 - 11.2023

Server

T.G.I.Frday's
02.2023 - 06.2023

Food Runner

Studio Movie Grill
04.2022 - 07.2022

High School Diploma -

Celebration High School
Enrick Estevez