Enrico Cano
York,PA
Summary
Accomplished Shift Lead at Five Guys, adept in employee training and enhancing customer service focus. Excelled in decision-making and staff motivation, significantly improving team efficiency. Skilled in managing financial transactions and ensuring safety protocols. Proven track record in guest service excellence, demonstrated at Willow Valley Manor, showcases a blend of hard and soft skills vital for dynamic work environments.
Overview
5
5
years of professional experience
Work History
Shift Lead
Five Guys
08.2021 - Current
I manage shifts which means closing or opening keeping track of safety checklists as well as crew members. Making burgers, cleaning, counting money were all the responsibilities trusted to me
Server
Willow Valley Manor Retirement Communities
02.2020 - 11.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Manheim Township Highschool
Lancaster PaSkills
- Guest service
- Employee Training
- Customer service focus
- Decision-making capabilities
- Team motivation
- Work Delegation
- Rules Enforcement
- Staff Motivation
Timeline
Shift Lead
Five Guys
08.2021 - Current
Server
Willow Valley Manor Retirement Communities
02.2020 - 11.2020
High School Diploma -
Manheim Township Highschool
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