Enrico Rossi
Philadelphia,PA
Summary
Reliable and friendly customer service coordinator with a good work ethic. Experienced in quality control, focused on customer care and satisfaction. Skilled in prioritizing tasks and processing large sums of money. Detail oriented and able to adapt quickly to new work environments.
Overview
3
3
years of professional experience
Work History
Produce Clerk
Grocery Outlet Bargain Market
Philadelphia, PA
05.2024 - Current
- Organized displays of fresh fruits and vegetables in the store.
- Followed proper receiving procedures for perishable items.
- Received and stocked incoming produce shipments.
- Stayed up-to-date on new products offered in the department.
- Informed customers about various types of produce available.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Provided excellent customer service by greeting each customer promptly.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
Shift Supervisor
Rite Aid
Philadelphia, Pennsylvania
06.2021 - 08.2022
- Assisted upper management with daily operations to meet Rite Aid standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Collaborated with team members to improve performance and implement training updates.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Handled and created monetary deposits worth upwards of 10,000+ dollars.
- Collaborated with vendors to ensure all vendor-related products and invoices were correct and accounted for.
Education
High School Diploma -
George Washington High School
Philadelphia, PA06.2020
Skills
- Safety Procedures
- Coordinating Daily Operations
- Staff Supervision
- Team Collaboration and Leadership
- Cash Handling Ability
- Task prioritization
- Critical thinking
- Item organization
- Excellent customer service
- Regulatory Compliance
- Continuous Improvement
References
- Tara Rossi, Call Center Representative (TSMR)
Timeline
Produce Clerk
Grocery Outlet Bargain Market
05.2024 - Current
Shift Supervisor
Rite Aid
06.2021 - 08.2022
High School Diploma -
George Washington High School
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