Summary
Work History
Education
Skills
Timeline
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Enrika Lebeau

Walnut Creek,CA

Summary

Operations professional with solid track record in regional management. Managed and streamlined operations across multiple locations, ensuring high levels of productivity and operational efficiency. Known for fostering collaborative team environments and delivering consistent results. Skilled in strategic planning and operational oversight.

Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Caregiver

Lebeau Household
2021 - 2025
  • Manage multiple schedules for a household of two adults and two children
  • Create and implement daily routines for effective scheduling
  • Establish budgets for utilities, food and other necessities to maintain fiscal responsibility
  • Coordinate medical appointments for all family members and follow up with health care providers
  • Coordinate school schedules and important sports activities.

Caregiver

Aboud Household
2016 - 2021
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained a safe and clean environment for patient, reducing risks and ensuring optimal health outcomes.
  • Assisted client with activities of daily living, promoting independence and quality of life.
  • Performed housekeeping duties to maintain cleanliness standards while respecting the patient"s personal space.
  • Assisted patient with self-administered medications.
  • Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Transported client to and from medical appointments with safety and efficiency.
  • Provided safe mobility support to help patient move around personal and public spaces.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Regional Operations Manager

Wells Fargo & Company
2012 - 2016
  • Maintained strict compliance with industry regulations and standards, conducting regular audits and training sessions.
  • Coordinated disaster recovery efforts, minimizing downtime and operational disruptions in times of crisis.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Developed comprehensive risk management strategies to protect company's assets and reputation.
  • Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.

Market Support Analyst

Wells Fargo & Company
2009 - 2012
  • Served as a subject matter expert in key business applications, providing advanced-level assistance to colleagues and consultation to branch employees.
  • Established best practices for incident management, leading to improved response times and higher customer satisfaction levels.
  • Improved customer satisfaction by promptly addressing and resolving support issues.
  • Collaborated with cross-functional teams to implement solutions that enhanced risk performance.
  • Contributed towards a culture of continuous improvement within the organization by actively participating in quality assurance activities.

Branch Manager

Wells Fargo & Company
2006 - 2009
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Examined customer loan applications for loan approvals and denials.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Developed strategic plans for day-to-day financial operations.
  • Implemented rigorous risk management protocols, safeguarding against potential financial threats.
  • Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
  • Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.

Education

High School Diploma -

Vilnius Jono Basanaviciaus Gymnasium
Vilnius, Lithuania
05-1991

Skills

  • Excellent interpersonal skills
  • Operational efficiency
  • Compliance management
  • Federal regulations
  • Operational controls development
  • Teamwork and collaboration
  • Customer service
  • Organizational skills
  • Effective communication
  • Crisis management
  • Analytical skills
  • Risk management

Timeline

Caregiver

Lebeau Household
2021 - 2025

Caregiver

Aboud Household
2016 - 2021

Regional Operations Manager

Wells Fargo & Company
2012 - 2016

Market Support Analyst

Wells Fargo & Company
2009 - 2012

Branch Manager

Wells Fargo & Company
2006 - 2009

High School Diploma -

Vilnius Jono Basanaviciaus Gymnasium

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