Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Enrique Acaba-Benitez

Lynnwood,WA

Summary

Information Technology student and currently active duty U.S. Navy with hands on experience installing and configuring Windows systems, building PCs, and also supporting users with common technical issues. Comfortable working in Windows environments, and troubleshooting everyday problems, and explaining technical concepts to non-technical users. Currently pursuing CompTIA A+ and seeking a SkillBridge internship to receive structured training and continue developing IT support and systems administration skills.

Overview

7
7
years of professional experience

Work History

Recruiter / Supervisor

United States Navy
09.2023 - Current


  • Provided clients with clear guidance on complex processes, ensuring understanding and compliance
  • Managed scheduling, records, and follow-up to maintain reliable client support
  • Developed and implemented training programs for junior recruiters.
  • Answer questions and resolve problems while following established procedures

Operations Specialist

United States Navy
05.2019 - 08.2023
  • Monitored radar, sonar, and communication systems to support navigation and operational decision-making
  • Maintained and operated electronic systems according to Navy standard operating procedures
  • Collaborated with team members to execute mission-critical operations under time-sensitive conditions
  • Ensured compliance with operational protocols and system readiness at all times
  • Maintained operational accuracy and compliance in a high-responsibility environment


Education

Bachelor of Science - Information Technology

American Public University
01.2028

A+ -

CompTIA
02.2026

Skills

  • Windows 10/11 installation, configuration, and basic troubleshooting
  • PC building, hardware replacement, and peripheral setup
  • Resolving common user issues
  • End-user system setup and configuration
  • Microsoft Office / Microsoft 365 fundamentals
  • Basic networking concepts
  • Customer-focused technical support and clear communication

Languages

English
Spanish

Timeline

Recruiter / Supervisor

United States Navy
09.2023 - Current

Operations Specialist

United States Navy
05.2019 - 08.2023

Bachelor of Science - Information Technology

American Public University

A+ -

CompTIA