Enrique Aguilera
Summary
- Customer-savvy employee accustomed to demanding work with little downtime.
- Dedicated team player with demonstrated training and problem-solving abilities.
- Excellent interpersonal and time management skills.
- Competent employee bringing more than 5 years of food service and progressive leadership experience.
- Builds relationships with patrons and employees by applying basic English skills.
- Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
- Motivated to learn, grow and excel in any industry.
Overview
7
7
years of professional experience
Work History
Food and Beverage Expert
Target Corporation
08.2018 - Current
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
- Maintained stock levels of produce foods and beverages throughout shift.
- Reviewed pricing and ordered food product.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Set up advertising signs and displays on shelves and tables.
- Engaged in suggestive selling and other sales techniques.
- Offered product samples, answered questions and helped customers find items.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
- Monitored salesfloor inventory and replenished as necessary.
Shipt Shopper
Shipt
01.2020 - 07.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Unloaded orders at customer's homes or locations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Consulted with customers on food selections and custom order requests.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Kept vehicle clean and neat to offer professional impression to every customer.
Sandwich Artist
SUBWAY®Restaurants
06.2017 - 06.2018
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice and trim food.
- Shared information with customers about menu items, preparation methods and ingredients.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Observed customer purchases in line and differentiated between standard portions.
Education
Bachelor of Science - Exercise Science
Creighton University
Omaha, NE05.2024
High School Diploma -
Lakeville South High School
Lakeville, MN06.2020
Skills
- Proper Storage Procedures
- Food and Beverage Preparation
- Room Inventory
- Cooperative and Good Natured
- Safe Work Practices
- Persistent with Challenges
- Independence and Initiative
- Guest Inquiries
- Attentive to Detail
- Social with Customers and Staff
- Stress Tolerance
- Food Safety and Quality
Languages
Spanish
Limited Working
Timeline
Shipt Shopper
Shipt
01.2020 - 07.2021
Food and Beverage Expert
Target Corporation
08.2018 - Current
Sandwich Artist
SUBWAY®Restaurants
06.2017 - 06.2018
Bachelor of Science - Exercise Science
Creighton University
High School Diploma -
Lakeville South High School