Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Enrique Aguilera

Summary

  • Customer-savvy employee accustomed to demanding work with little downtime.
  • Dedicated team player with demonstrated training and problem-solving abilities.
  • Excellent interpersonal and time management skills.
  • Competent employee bringing more than 5 years of food service and progressive leadership experience.
  • Builds relationships with patrons and employees by applying basic English skills.
  • Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
  • Motivated to learn, grow and excel in any industry.

Overview

7
7
years of professional experience

Work History

Food and Beverage Expert

Target Corporation
08.2018 - Current
  • Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Trained new staff members on company policies and procedures.
  • Maintained stock levels of produce foods and beverages throughout shift.
  • Reviewed pricing and ordered food product.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Set up advertising signs and displays on shelves and tables.
  • Engaged in suggestive selling and other sales techniques.
  • Offered product samples, answered questions and helped customers find items.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Monitored salesfloor inventory and replenished as necessary.

Shipt Shopper

Shipt
01.2020 - 07.2021
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Unloaded orders at customer's homes or locations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Consulted with customers on food selections and custom order requests.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Kept vehicle clean and neat to offer professional impression to every customer.

Sandwich Artist

SUBWAY®Restaurants
06.2017 - 06.2018
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Observed customer purchases in line and differentiated between standard portions.

Education

Bachelor of Science - Exercise Science

Creighton University
Omaha, NE
05.2024

High School Diploma -

Lakeville South High School
Lakeville, MN
06.2020

Skills

  • Proper Storage Procedures
  • Food and Beverage Preparation
  • Room Inventory
  • Cooperative and Good Natured
  • Safe Work Practices
  • Persistent with Challenges
  • Independence and Initiative
  • Guest Inquiries
  • Attentive to Detail
  • Social with Customers and Staff
  • Stress Tolerance
  • Food Safety and Quality

Languages

Spanish
Limited Working

Timeline

Shipt Shopper

Shipt
01.2020 - 07.2021

Food and Beverage Expert

Target Corporation
08.2018 - Current

Sandwich Artist

SUBWAY®Restaurants
06.2017 - 06.2018

Bachelor of Science - Exercise Science

Creighton University

High School Diploma -

Lakeville South High School
Enrique Aguilera