Enrique Barcena
Los Angeles,California
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Bartender
Morton's The Steakhouse
Los Angeles, CA
02.2023 - Current
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Prepared mixed drinks according to standard recipes.
Bartender
LAX Bar and Lounge
Hawthorne, CA
04.2023 - 12.2023
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Assisted in setting up the bar for service shift.
Bartender
The Nile Bar and Grill
Los Angeles, CA
01.2022 - 02.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Checked identification cards for proof of age prior to serving alcohol beverages.
General Manager
The New School of Cooking
Los Angeles, CA
12.2013 - 03.2020
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, interviewed and hired qualified staff for open positions.
- Prepared detailed reports on the performance of various business units based on their P&L statements.
- Performed trend analysis on key financial metrics such as revenue growth, profit margins.
Education
High School Diploma -
Westchester
Los Angeles, CA06-2010
Skills
- Beverage Preparation
- Health Codes Compliance
- Menu Memorization
- Suggestive Selling
- Excellent Judgment
- Customer Service
- ABC Regulations
Certification
- ABC Server Training Course
- California Food Handler Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bartender
LAX Bar and Lounge
04.2023 - 12.2023
Lead Bartender
Morton's The Steakhouse
02.2023 - Current
Bartender
The Nile Bar and Grill
01.2022 - 02.2023
General Manager
The New School of Cooking
12.2013 - 03.2020
High School Diploma -
Westchester
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