Dynamic and results-driven professional with extensive experience in HVAC installation at Encore. Proven expertise in system installation and OSHA compliance, enhancing operational efficiency and safety. A dedicated team player, I excel in training new staff and streamlining processes, contributing to improved project timelines and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Industrial Cleaner
Kimberly Personal
Austin, TX
Installed HVAC systems in residential and commercial settings, ensuring safety compliance.
Conducted routine maintenance and troubleshooting to enhance operational efficiency of HVAC units.
Collaborated with team members to streamline installation processes, reducing project timelines.
Trained new installers on equipment handling, safety protocols, and installation techniques for quality assurance.
Industrial Cleaner
Staff Zone
Austin, TX
07.2023 - 03.2025
Operated industrial cleaning equipment to maintain safety and cleanliness standards in various environments.
Followed established safety protocols to minimize hazards and ensure compliance with regulatory requirements.
Conducted thorough inspections of work areas to identify cleaning needs and prioritize tasks effectively.
Collaborated with team members to complete cleaning assignments efficiently while maintaining high-quality service.
Assisted in training new staff on proper cleaning techniques and the use of specialized tools and equipment.
Developed cleaning schedules that optimized workflow and ensured timely completion of assigned duties.
Implemented waste disposal procedures in accordance with environmental regulations to promote sustainability efforts.
Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
Boosted efficiency in manufacturing processes by keeping tools and equipment clean and wellmaintained.
Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
Reduced equipment downtime through regular cleaning and maintenance, ensuring optimal performance.
Supported quality control initiatives by maintaining cleanliness standards in production areas.
Provided exceptional customer service to clients, addressing their specific needs in a timely manner.
Cleaned walls and ceilings with special reach tools following regular schedule.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used organic-based chemicals to disinfect floors, counters and furniture.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Housekeeper
Austin Professional Cleaning Services
Austin, TX
11.2020 - 12.2024
Maintained cleanliness and organization of residential and commercial spaces.
Operated cleaning equipment and tools efficiently while adhering to safety protocols.
Assisted in inventory management of cleaning supplies, ensuring availability for daily tasks.
Collaborated with team members to complete projects within designated timelines.
Conducted thorough inspections to ensure quality standards were consistently met.
Adapted cleaning techniques based on different surfaces and environments for optimal results.
Trained new staff on cleaning procedures and best practices to enhance team performance.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Dusted picture frames and wall hangings with cloth.
Adhered to professional house cleaning checklist.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Verified cleanliness and organization of storage areas and carts.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Operated electronic backpack vacuums and floor sweepers.
Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Rotated linens in storerooms and replenished when supplies ran low.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Dasher
DoorDash
11.2023 - 11.2023
Ensured timely service and customer satisfaction by delivering food orders efficiently.
Adapted to changing delivery demands during peak hours to meet expectations.
Collaborated with team members to enhance delivery practices and efficiency strategies.
Monitored performance metrics to improve delivery times and customer feedback.
Maintained excellent ratings through professional order delivery.
Verified orders before completion to reduce customer complaints.
Resolved customer complaints promptly to build trust and reliability.
Addressed concerns by answering questions and escalating major issues to supervisor.
House Keeping
Diversified Maintenance
Austin, TX
01.2020 - 09.2023
Streamlined the reservation process with consistent communication between front office staff and housekeeping teams.
Evaluated team performance, providing constructive feedback to housekeeping staff on areas requiring improvement.
Collaborated with housekeeping team to streamline processes and improve efficiency.
Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
Improved facility cleanliness by performing routine housekeeping tasks and coordinating with maintenance staff.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Trained housekeeping staff on cleaning protocols.
Maintained a clean, safe living environment for patients by performing light housekeeping duties.
Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
Ensured compliance with industry regulations by conducting regular audits of housekeeping practices and procedures.
Streamlined housekeeping operations by effectively delegating tasks to team members, achieving timely completion of duties.
Maintained a clean, safe, and organized living environment for clients through thorough housekeeping tasks.
Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping processes and procedures.
Collaborated with housekeeping staff to maintain clean, comfortable, and well-stocked rooms.
Supported store cleanliness initiatives by performing routine housekeeping tasks as needed.
Collaborated with housekeeping staff to ensure timely room turnovers and high-quality accommodations.
Monitored room inventory closely, working with housekeeping to maximize available rooms for incoming guests.
Completed inventory checks on housekeeping supplies regularly to avoid shortages or excess stock.
Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule.
Performed housekeeping on rig floor by cleaning equipment and removing debris from rig stairs.
Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Ensured a safe and comfortable home environment for patients through meticulous housekeeping and organization tasks.
Coordinated with housekeeping and maintenance staff to address overnight issues, ensuring guest comfort.
Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
Improved cleanliness and overall appearance of guest rooms by diligently performing daily housekeeping tasks.
Oversaw discipline, safety and good housekeeping systems.
Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
Enhanced client satisfaction by providing exceptional housekeeping and organizational services.
Ensured a safe home environment by performing housekeeping duties and implementing safety measures.
Implemented safety protocols within the housekeeping team, reducing workplace accidents and injuries.
Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
Promoted a clean working environment through regular housekeeping activities and adherence to sanitation protocols.
Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
Associate
Kolhs
Austin, TX
12.2022 - 01.2023
Provided expert assistance in product selection, improving shopping experience for customers.
Managed point-of-sale transactions, ensuring accuracy and efficiency in sales processes.
Collaborated with team to enhance merchandise presentation and organize inventory effectively.
Conducted market research to identify trends, influencing product development strategies.
Supported promotional events by engaging with customers and setting up displays to increase sales.
Monitored stock levels, communicating needs to management for timely replenishment.
Developed comprehensive product knowledge to deliver informed recommendations and boost customer satisfaction.
Coordinated tasks among team members, ensuring successful project launches within timelines.
HVAC Installer
Encore
12.2019 - 03.2022
Installed HVAC systems in residential and commercial settings, ensuring safety compliance.
Conducted routine maintenance and troubleshooting to enhance operational efficiency of HVAC units.
Collaborated with team members to streamline installation processes, reducing project timelines.
Trained new installers on equipment handling, safety protocols, and installation techniques for quality assurance.
Lawn Care Technician
Summer Field
Oklahoma City, OK
07.2018 - 07.2020
Store Clerk
Food and Market
Oklahoma City, OK
03.2018 - 12.2019
Managed inventory levels, ensuring timely restocking of shelves and proper product rotation.
Collaborated with team members to maintain cleanliness and organization of store environment.
Developed strong relationships with regular customers, fostering loyalty and repeat business.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
Facilitated smooth workflow, coordinating with other clerks to manage peak times efficiently.
Assisted in receiving and verifying incoming shipments of merchandise, ensuring accuracy and quality.
Wrapped, boxed and weighed bakery department products.
Lawn Mower
Terrascapes Landscape Maintenance & Design
Oklahoma City, OK
02.2017 - 08.2017
Operated commercial lawn mowers to maintain residential and commercial landscapes.
Ensured proper use of safety equipment while performing mowing tasks.
Assisted in landscape maintenance by trimming and edging around flower beds and sidewalks.
Collaborated with team members to execute seasonal landscape projects efficiently.
Adapted to varying weather conditions to complete tasks consistently on schedule.
Implemented efficient mowing techniques to enhance overall lawn appearance.
Communicated effectively with clients regarding service expectations and landscaping needs.
Mowed lawns of residential properties on weekly basis to maintain grass length.
Removed grass clippings and leaves from property using blower.
Removed rocks and other items from lawn for mower safety and clean appearance.
Improved lawn health by performing regular mowing, trimming, and edging tasks.
Edged sidewalks, driveways, and landscape features using line trimmer.
Loaded and unloaded mowing equipment at customer locations.
Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
Reduced time spent on each job with efficient use of various mowing equipment.
Performed minor repairs on mower and other lawn care equipment to maintain working order.
Utilized power tools and landscaping machines to maintain outdoor areas.
Prepared soil for planting and sowing.
Assisted with irrigation system maintenance and repair.
Landscaper
Square Away Lawns
Oklahoma City, OK
11.2016 - 03.2017
Operated landscaping equipment for efficient lawn maintenance and design execution.
Assisted in planting, trimming, and fertilizing to enhance aesthetic appeal of properties.
Maintained tools and equipment to ensure optimal performance and safety standards.
Collaborated with team members to complete projects within deadlines and client specifications.
Performed routine grounds maintenance and clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
Installed lights, sprinklers and other outdoor features based on requirements.
Assisted clients in selecting appropriate plants based on climate conditions, soil types, and desired aesthetics.
Maintained gardening tools by replacing blades and fluids.
Coordinated with other landscaping professionals to improve outdoor areas.
Utilized lawn striping methods for healthy grass growing and appearance.
Salesperson
Salesforce
Oklahoma City, OK
01.2017 - 02.2017
Leveraged Salesforce CRM to monitor sales activities efficiently.
Collaborated with cross-functional teams to enhance product offerings and improve customer satisfaction.
Delivered product demonstrations, highlighting features and benefits to increase customer interest and engagement.
Analyzed market trends and competitor offerings to refine sales strategies and maintain competitive positioning.
Implemented feedback mechanisms from clients to drive continuous improvement in service delivery and product development.
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Implemented effective sales strategies to maximize revenue generation.
Busser
Cici Pizza
10.2016 - 12.2016
Assisted servers by clearing and setting tables efficiently.
Maintained cleanliness of dining area and service stations consistently.
Supported food runners in delivering orders to tables promptly.
Helped restock supplies and utensils in preparation for busy periods.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Reset and cleaned tables quickly to prepare for new customers.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.