Summary
Overview
Work History
Education
Skills
Timeline
Generic

Enrique Contreras

Lubbock,TX

Summary

Service-oriented mindset with 5 years of experience as a retail team member. As a Personal Shopper adept at picking the best quality items to meet customer needs. Knowledgeable about substitution policies and payment procedures. With background in foodservice settings. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel professionally and personally.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Personal Shopper

Walmart
Lubbock, TX
04.2016 - 04.2021
  • Provided personal shopping services for product categories ranging from food and drinks to anything in-store, and online.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
  • Actively promoted e-commerce department services to customers by highlighting benefits and service offerings during in-store interactions.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Worked productively with customers to meet order requirements and service expectations.
  • Loaded orders in customer's vehicles when ready for pick up maintaining high satisfaction ratings.
  • Maximized efficiency by scanning items quickly and completing as many as 100 completed orders per hour.

Cotton Classer

USDA Cotton Classing Office
Lubbock, TX
10.2019 - 12.2019


  • Determine character of fibers and separate products into appropriate lines for further processing.
  • Grade and sort products according to industry standards such as strength uniformity, and cohesive quality to ensure correct processing and usage.
  • Record grade and/or identification numbers of product samples examined.
  • Testing samples from every bale produced using cotton classification electronic instrumentation.

Crew Member

Burger King
Lubbock, TX
01.2014 - 04.2015


  • Took food orders from cashiers and cooked items quickly to complete order items and serve hot.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Inspected appliances, commercial fryers and ovens to verify proper working order.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Kept food preparation area, equipment and utensils clean and sanitary to avoid cross-contamination.

Bus Boy

Rosa's Cafe
Lubbock, TX
03.2013 - 09.2013
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Kept close eye on dining room to quickly spot leaving guests and clear tables for future customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity in busy hours and keep tables ready for incoming guests.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

Education

Penn Foster High School
925 Oak St, Scranton, PA 18515
10.2019 - Current

Skills

  • Interpersonal Comunicación
undefined

Timeline

Cotton Classer

USDA Cotton Classing Office
10.2019 - 12.2019

Penn Foster High School
10.2019 - Current

Personal Shopper

Walmart
04.2016 - 04.2021

Crew Member

Burger King
01.2014 - 04.2015

Bus Boy

Rosa's Cafe
03.2013 - 09.2013

Similar Profiles

CREATE PROFILE
Enrique Contreras