Enrique Estrada
409 1/2 E Puente St Covina,CA
Summary
Successful coordinator of community service resources to meet needs and expected demands of vulnerable local populations. Proficient in organizing program referrals, providing direct support and coordinating outreach. Talents include building relationships and partnerships to further goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Resident Service Coordinator
New directions for veterans
03.2020 - Current
- Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
- Managed delivery of social services for 20 veteran residents in need of food and rental assistance.
- Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization.
- Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
- Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
- Recognized by management for providing exceptional customer service.
Assistant Store Manager
Harbor Freight Tools
05.2010 - 03.2020
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Coached and developed store associates through formal and informal interactions.
- Assessed, optimized and elevated operations to target current and expected demands.
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Education
High School Diploma -
Lynwood High School
Lynwood, CASkills
- Customer support and assistance
- Customer service
- Problem resolution
- Supervision
- Inventory management
- Communications
- Team building
- Administrative support
- Planning and coordination
- Resident Relations
- Monthly Fee and Payment Collection
- Emotional Support
- Professional Relationships
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Resident Service Coordinator
New directions for veterans
03.2020 - Current
Assistant Store Manager
Harbor Freight Tools
05.2010 - 03.2020
High School Diploma -
Lynwood High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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