Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Golds gym
San Antonio, TX
09.2018 - 11.2019
Greeted visitors and provided them with information about the company.
Assisted customers in completing paperwork for services rendered.
Managed incoming calls, emails, and inquiries from clients regarding services and products.
Maintained records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
Performed administrative tasks such as filing documents, ordering supplies, maintaining logs.
Processed payments using cash registers or point-of-sale systems.
Manager of Operations
Super Deals Store
San Antonio, TX
02.2014 - 12.2017
Managed retail shop, hired employees, advertisement campaigns, dealt with financial obligations concerning the business
Conducted regular store audits to identify areas of improvement and maximize efficiency.
Managed daily operations, including scheduling, budgeting, merchandising, sales strategies, and inventory control.
Monitored store performance to ensure compliance with established policies and procedures.
Maintained accurate records of financial transactions for accounting purposes.
Sales Associate
SAAD'S Jewelry
San Antonio
12.2017 - 03.2018
Sold jewelry, tasked with fixing jewelry, watches., most of my sales came from personal network connections
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
Maintained organized, presentable merchandise to drive continuous sales
Engaged with customers to effectively build rapport and lasting relationships.
Assistant Manager/ Sales
Cutco
San Antonio
Trained employees, (cold calls)(sales)(closing)
Recruited employees with online marketing campaigns, sold over 11 thousand dollars worth of inventory in the first three weeks
Performed weekly reviews assessing each employee's performance and developed improvement plans
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.
Driver
DoorDash
San Antonio, TX
10.2021 - Current
Delivered packages to customers in a timely and efficient manner.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Understood and followed oral and written directions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.