Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Enrique Geronimo

Kissimmee,FL

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HVAC Technician

Del-Air
04.2023 - Current
  • Assist in preparing rough-in of new air conditioning and heating systems by performing various duties.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.

General Merchandiser

Target
03.2022 - 03.2023
  • Stocked shelves, helped customers, and performed online order picks and cashier duties.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.

Front Desk Receptionist

Westgate Resorts
01.2020 - 02.2022
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Bowling Attendant

The Coliseum
06.2019 - 11.2019
  • Assisted customers with game tickets, handled money, and maintained bowling lanes.
  • Fostered positive relationships with regular customers through attentive service delivery that catered specifically to their needs on each visit.
  • Adapted quickly during unexpected situations such as power outages or equipment malfunctions to keep business running smoothly without compromising customer satisfaction.
  • Resolved customer complaints professionally and effectively to maintain high satisfaction rates among patrons.
  • Assisted management with various administrative tasks, such as scheduling employee shifts and maintaining accurate records of daily transactions.

Clothing Associate

thredUP
08.2021 - 02.2022
  • Assisted customers in locating specific items quickly, optimizing their shopping experience.
  • Contributed to increased sales by maintaining a visually appealing and well-stocked sales floor.
  • Boosted store reputation with exceptional customer service, addressing concerns promptly and professionally.
  • Enhanced customer satisfaction by providing personalized styling advice and outfit recommendations.
  • Handled high-volume periods with grace under pressure, maintaining a positive attitude and efficient work pace.

Order Selector/Picker

BrightSky
09.2020 - 03.2021
  • Received products and prepared them for shipment.

Stocker

Weis Markets
01.2019 - 04.2019
  • Received products, stocked shelves, and distributed products throughout the sales floor.

Order Selector

UNFI
08.2021
  • Performed order selection and picking.

Education

Certification - HVAC Installation And Repair

Southern Technical College
Orlando, FL
06.2024

High School Or Equivalent -

Cedar Cliff High School
Camp Hill, PA
06.2020

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Initiative-taking
  • Call Routing
  • Telephone Etiquette
  • Team Collaboration
  • EPA requirements knowledge
  • Technical Troubleshooting
  • Electrical Wiring
  • Leak Checks
  • Air Conditioning
  • Certified HVAC Technician

Certification

  • Driver's License, 06/01/18, Present
  • HVAC, 09/01/22, Present

Additional Information

  • HVAC/R DIPLOMA
  • CON101: Introduction to Building Construction
  • EIT115: Basic Electricity and Electronics
  • EIT250: Motors and Controls
  • HAC150: Air Conditioning and Refrigeration Theory
  • HAC170: Air Conditioning
  • HAC200: Applied Heating
  • HAC230: HVAC System Design
  • HAC240: Commercial Refrigeration
  • HAC250: Commercial Air Conditioning
  • SLS110: Career Preparation (600 Clock Hours)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

HVAC Technician

Del-Air
04.2023 - Current

General Merchandiser

Target
03.2022 - 03.2023

Clothing Associate

thredUP
08.2021 - 02.2022

Order Selector

UNFI
08.2021

Order Selector/Picker

BrightSky
09.2020 - 03.2021

Front Desk Receptionist

Westgate Resorts
01.2020 - 02.2022

Bowling Attendant

The Coliseum
06.2019 - 11.2019

Stocker

Weis Markets
01.2019 - 04.2019

Certification - HVAC Installation And Repair

Southern Technical College

High School Or Equivalent -

Cedar Cliff High School

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Enrique Geronimo