Enrique Gomez Batista
The Bronx,NY
Overview
3
3
years of professional experience
Work History
Store Manager
AutoZone
The Brox , NY
03.2022 - Current
- Maintained accurate records of employee performance reviews.
- Planned special promotions or discounts based on market trends.
- Assessed operational efficiency of the store's departments.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Assistant Manager
GNC Live Well
New York, NY
02.2021 - 02.2022
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Resolved conflicts between team members in an effective manner.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
Education
High School Diploma -
Park West High
New York, NY06-2005
Skills
- Team Development
- Employee Training
- Report Generation
- Shift Scheduling
- Loss Prevention
- Retail Inventory Management
- Store Merchandising
- Supply Ordering
- Revenue Generation
- Operational budgeting
- POS Systems
- Payroll Management
- Customer Service Management
- Store operations oversight
- Sales Strategies
- Training and mentoring
- Product Merchandising
- Sales professional
- Bank and Safe Deposits
- Order Management
- Outstanding communication skills
- Leading Staff Meetings
- Program implementation
- Operational Efficiency
- Loss Prevention Procedures
- Leadership Development
Languages
English
Professional
Spanish
Professional
Timeline
Store Manager
AutoZone
03.2022 - Current
Assistant Manager
GNC Live Well
02.2021 - 02.2022
High School Diploma -
Park West High
Similar Profiles
Gerald D. Clayton IIIGerald D. Clayton III
Sales Associate at AutoZoneSales Associate at AutoZone
Maryanna RangelMaryanna Rangel
Sales Associate at AutoZoneSales Associate at AutoZone
Felipe BaezaFelipe Baeza
Delivery Driver at AutoZoneDelivery Driver at AutoZone
David AcevedoDavid Acevedo
Store General Manager at AutoZoneStore General Manager at AutoZone
Yismely JaquezYismely Jaquez
Group Leader at Acacia NetworkGroup Leader at Acacia Network