Summary
Overview
Work History
Education
Skills
Timeline
Generic
Enrique Gutierrez Hernandez

Enrique Gutierrez Hernandez

Chicago,IL

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Order Express. Skilled in sales promotion and employee training, I excel in creating efficient, safe work environments while boosting productivity. My approach combines budgeting acumen with a commitment to workplace safety, driving significant improvements in both customer experience and operational efficiency.

Overview

19
19
years of professional experience

Work History

Cashier Assistant Manager

Order Express
03.2019 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.

Marketing Associate

JP CHECK CASHING ING
03.2019 - Current
  • Boosted brand visibility by developing and executing targeted marketing campaigns.
  • Enhanced social media presence with creative content and effective targeting.
  • Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
  • Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.

Shipping and Receiving Clerk

Ctl Global Inc.
02.2018 - 03.2019
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Driver

Uber
01.2017 - 03.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Sales Associate

Royal Prestige
02.2017 - 01.2018

VENTAS, RECLUTACION DE PERSONAL, SERVICIO AL CLIENTE.

Preparation Cook

Naf Naf Grill
09.2016 - 02.2017
  • Increased kitchen productivity by cross-training in different prep stations, allowing for seamless coverage during employee absences.
  • Demonstrated commitment to continuous improvement through active participation in professional development opportunities related to the culinary field.

Tool Crib Attendant

Eagle Ottawa By Lear
06.2010 - 02.2016

TOOL CRIB TECHNICAN

Nurse

IMSS Hospital
08.2010 - 08.2014
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Came up with treatment plans and communicated with patients about options, medications and self-management.
  • Met with and patients to discuss and distribute information on health maintenance and disease prevention.
  • Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
  • Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.

OPERADOR DE ENSAMBLE

Intermatic
06.2005 - 12.2007
  • Increased production efficiency by assembling components quickly and accurately.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Education

INGLES -

Triton College
River Grove, IL
11.2020

LIC. ENFERMERIA -

UACJ
Av. Plutarco Elías Calles 1210, Alfa, 32310 Juárez
09.2014

Associate of Science -

PREPARATORIA 8404
CD JUAREZ CHIH MEX
06.2009

SECUNDARIA -

SEC FEDERAL #75
CD JUAREZ CHIH MEX
06.2006

PRIMARIA -

ESC PRIMARIA IGNACIO ZARAGOZA
CD JUAREZ, CHIH MEX.
06.2002

Skills

  • Sales Promotion
  • Employee Training
  • Workplace Safety
  • Budgeting and finance

Timeline

Cashier Assistant Manager

Order Express
03.2019 - Current

Marketing Associate

JP CHECK CASHING ING
03.2019 - Current

Shipping and Receiving Clerk

Ctl Global Inc.
02.2018 - 03.2019

Sales Associate

Royal Prestige
02.2017 - 01.2018

Driver

Uber
01.2017 - 03.2019

Preparation Cook

Naf Naf Grill
09.2016 - 02.2017

Nurse

IMSS Hospital
08.2010 - 08.2014

Tool Crib Attendant

Eagle Ottawa By Lear
06.2010 - 02.2016

OPERADOR DE ENSAMBLE

Intermatic
06.2005 - 12.2007

INGLES -

Triton College

LIC. ENFERMERIA -

UACJ

Associate of Science -

PREPARATORIA 8404

SECUNDARIA -

SEC FEDERAL #75

PRIMARIA -

ESC PRIMARIA IGNACIO ZARAGOZA
Enrique Gutierrez Hernandez