Enrique Hernandez
South Gate,CA
Summary
Dedicated Field Service Technician specializing in equipment maintenance, diagnostic troubleshooting, and preventative maintenance. Proven ability to resolve customer complaints and perform machinery calibration, ensuring optimal performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Duke Service
Anaheim, California
01.2024 - 01.2025
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Completed all necessary paperwork for service calls in a timely manner.
- Repaired and maintained production machinery in accordance with manufacturer specifications.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Installed electrical wiring for new installations as needed.
- Disassembled defective machines for repair or replacement of parts.
- Performed routine maintenance on machinery to ensure optimal performance.
Field Service Technician
ICEE
Rancho Cucamonga, California
04.2021 - 12.2023
- Maintained customer records and updated software applications as required.
- Replaced faulty parts or components following diagrams or blueprints.
- Calibrated instruments according to established procedures.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
Education
Associate of Arts - Audiology
Los Angeles Film School
Los Angeles, CA08-2012
Skills
- Equipment maintenance
- Diagnostic troubleshooting
- Electrical wiring installation
- Machinery calibration
- Preventative maintenance
- Customer relationship management
- Hazardous condition inspection
- Service documentation
- Time management
- Problem solving
- Attention to detail
- Verbal and written communication
Timeline
Field Service Technician
Duke Service
01.2024 - 01.2025
Field Service Technician
ICEE
04.2021 - 12.2023
Associate of Arts - Audiology
Los Angeles Film School
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