Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Enrique Hernandez III

Staten Island,NY

Summary


Reliable and friendly, with can-do attitude and excellent customer service skills. Familiar with food safety regulations and proficient in handling and preparing fresh deli products. Committed to providing positive experience for all customers through efficient and courteous service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lifeguard Manager

Aqua Management Inc.
06.2025 - 09.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Conducted regular training exercises to maintain high readiness for rescues and emergencies.
  • Streamlined facility operations by establishing clear communication channels between staff members.
  • Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
  • Directed and oversaw maintenance records and incident reports.
  • Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.

Deli Clerk/Stocker

La Gran Lupita Deli & Grocery
02.2022 - 03.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.

Education

No Degree - Business Management

College of Staten Island
Staten Island, NY
06-2027

High School Diploma -

St. Joseph By The Sea
Staten Island, NY
06-2025

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic

Certification

CPR/AED-2025

Languages

English
Full Professional

Timeline

Lifeguard Manager

Aqua Management Inc.
06.2025 - 09.2025

Deli Clerk/Stocker

La Gran Lupita Deli & Grocery
02.2022 - 03.2024

No Degree - Business Management

College of Staten Island

High School Diploma -

St. Joseph By The Sea