Enrique Leal
Hermiston,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in customer service, Spanish, leadership and finance. Detail-oriented team player with strong organizational skills, with some experience in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
4
4
years of professional experience
Work History
Nike Expert on Demand
Apex/Nike
06.2023 - 02.2024
- Proficient in Microsoft Word, Excel, Outlook and PowerPoint
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained extensive knowledge in data entry, analysis and reporting.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
Rental Sales Agent
Avis Budget Group
07.2021 - 06.2022
- Basic computer skills (typing, data entry)
- Processed rental transactions accurately, ensuring timely billing and minimal discrepancies.
- Increased customer satisfaction by providing excellent service and addressing client needs promptly.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
Valet/Cashier
Towne Park Valet
02.2020 - 08.2021
- Demonstrated an unwavering commitment to customer service excellence by consistently exceeding guest expectations.
- Collaborated closely with other departments to provide seamless service delivery across multiple areas of the hotel or facility''s operations.
- Accurately administering the revenue summary report at the end of the day.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Retrieved guest vehicle quickly to avoid long waits and maximize customer satisfaction.
Education
Bachelors in Business Administration - Business Administration And Management
Warner Pacific University
Portland, OR12.2020
Associates of Arts -
Walla Walla Community College
Walla Walla, WA06.2018
Skills
- Microsoft Office (Word, Excel, Powerpoint)
- Google Drive (Docs, Spreadsheets, Slides)
- Inventory Management
- Adaptability
- Team Oriented
- Fluent in Written and Verbal English and Spanish
Accomplishments
- Included in the WEA top 100 in the category of Helpfulness of Staff.
- Collaborated with Security and Hotel Management in order to provide the best service for our VIP guests.
- Created a new garage floor plan that shortened the wait time for guests, while also freeing up more room in the garage for an increase in revenue.
Languages
Spanish
Native or Bilingual
Timeline
Nike Expert on Demand
Apex/Nike
06.2023 - 02.2024
Rental Sales Agent
Avis Budget Group
07.2021 - 06.2022
Valet/Cashier
Towne Park Valet
02.2020 - 08.2021
Bachelors in Business Administration - Business Administration And Management
Warner Pacific University
Associates of Arts -
Walla Walla Community College
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