Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Enrique Machin

MIAMI,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

10
10
years of professional experience

Work History

Yacht Remodeling Technical Assistant

Alba's Yachts Services
09.2023 - Current
  • Repaired hardware infrastructure using hand tools and components.
  • Yacht remodeling for example, wallpapering, sanding, painting

Head of Interior Decoration Department

Silvando
06.2021 - 08.2022
  • Responsible for designing and executing premises decoration plans, mainly with drywall
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Graphic Artist

Self Employed
04.2014 - 11.2021
  • Put together videos for social media, advertising, and informational purposes.
  • Specialist in pencil drawing, oil and acrylic paintings
  • Developed print materials such as brochures, banners and signs.

Education

Bachelor of Arts - Graphic Arts

Tiburcio Lorenzo
Pinar Del Rio, Cuba
06.2011

Skills

  • Active Listening
  • Good customer service
  • Emotional intelligence
  • Punctuality
  • Ability to learn
  • Responsibility

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Yacht Remodeling Technical Assistant

Alba's Yachts Services
09.2023 - Current

Head of Interior Decoration Department

Silvando
06.2021 - 08.2022

Graphic Artist

Self Employed
04.2014 - 11.2021

Bachelor of Arts - Graphic Arts

Tiburcio Lorenzo

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Enrique Machin