Enrique Martinez

• Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including lineal, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time.
• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer.
• Prioritizes workflow to maximize th number of packages that can be resolved and sent out for delivery in the same day.
• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy ensures all loose product is accounted for as per company policy.
• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review

• Reviews and trends loss and damaged

• Compiles, scans, seals and loads various packages before they're delivered
• Their main duties include placing items into packages, confirming packaging labels and lifting and loading heavy packages into trucks.

• Responsible for handling AP and AR department, supplies department and purchasing department
• Facilitate inventory functions
• Assist leadership as needed with day-to-day operations
• Develop, implement, and interpret policies and procedures while evaluating their effectiveness across the organization
• Maintain daily reporting and Analytic
• Managed employee exit interviews and paperwork
• Assisted with meetings and presentations within company
• Recruited and screened qualified potential employees
• Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
• Responsible for timekeeper and provided backup payroll, if needed
• Delivered friendly assistance with new hires throughout the interviewing and hiring process.

• Research best practices in human performance and designs and revises performance management system for the Group
• Analyses existing programs to determine their on-going ability to support the stated objectives, Formulates, with others, a philosophy of human performance improvement for the Group
• Must be able to keep this philosophy current from one year to the next
• Advises departments on better methods to improve departmental results
• Obtains appropriate certifications to acquire and administer assessment instruments and provide feedback to management
• Advises departments on competency-based management systems
• Updates framework for improving Group incentive systems
• Provides input to Compensation systems and their support of performance improvement
• Continually improves processes to develop Performance
• Develops ideas/uses for technology, in human performance processes
• Designs and develops communications programs to link Group's management more clearly to performance management
• Establish methods to reduce turnover related to deficient performance
• Monitoring all KPI's indicators for each department

• Reviewed inventory reports and activity to ensure correct documentation
• Cleaned warehouse areas to maintain safety and efficiency
• Organized inventory to ensure efficient location of merchandise
• Operated equipment while observing standard safety procedures
• Managed warehouse operations and verified proper shipment procedures
• Trained staff of 10 direct labor employees to perform assembly and manufacture of product
• Maintained quality assurance and customer satisfaction objectives
• Organized work to meet demanding production goals
• Supervised and motivated staff and management.

• Prioritize and delegate work across teams to ensure the timely pick-up and delivery of requests with a 98% satisfaction rate
• Facilitate the recruitment of right fit talent
• Verified data integrity and accuracy
• Divided cargo received by account Number and intended location
• Estimated weights, heights, and centers of balance to make precise placements
• Identified and implemented supply chain improvement opportunities
• Supervised material flow, storage
• Led warehouse improvement initiatives to advance operational efficiencies
• Tracked time spent on assignments each day for productivity reporting
• Redirected shipments on routes in response to customer requests
• Picked products for specific routes according to pick sheets
• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors

• Met KPI's while maintaining a satisfactory driving record, and a less than 1% error rate in processing paperwork and WPX errors
• Handled the receipt, storage, identification and delivery of package and letter
• Answered customer questions regarding shipments and provided updates on package arrival
• Interacted with all necessary partners, including dispatchers, upper management, and peers
• Attended to pickups and deliveries in a timely manner
• Developed a keen sense of the most efficient routes to avoid traffic and construction on local roads
• Communicated route progress to management teams
• Oversaw hiring and training of new employees each quarter
• Tracked time spent on assignments each day for productivity reporting
• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.