Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Evelyn Molina

Twentynine Palms,CA

Summary

Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties. Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach. Versatile professional with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

20
20
years of professional experience

Work History

Property Manager

Palm Drive Mobile Estates
Desert Hot Springs, CA
02.2017 - 04.2023
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.

Property Manager

Allen Sigmon Real Estate Group LLC
Belen, NM
06.2011 - 06.2015
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Completed lease applications and verifications, notifying prospects of results.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Facilitated tenant paperwork processing and verification.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Updated tenant and unit information to keep current in housing database.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Prepared detailed budgets and financial reports for properties.
  • Met with clients to negotiate management and service contracts.
  • Compiled and conveyed operational and financial data to regional manager.
  • Prepared and submitted monthly tenant visit logs.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.
  • Recommended clarifications and changes in program policies to director of property management.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.

Property Manager

Acquire Property Management
Riverside, CA
09.2007 - 08.2009
  • Updated tenant and unit information to keep current in housing database.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.

Property Manager

Satellite Property Management
Santa Anna, CA
06.2003 - 05.2007
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Managed all maintenance requests from tenants in a timely manner.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.

Education

GED -

San Bernardino High School
San Bernardino, CA
06-1980

Skills

  • Tenant relations
  • Business Development
  • Maintenance Scheduling
  • Loan Processing
  • Vendor Management
  • Property Management
  • Marketing and Advertising
  • Lease Renewals
  • Grounds Maintenance
  • Compliance Monitoring
  • Leasing and sales
  • Payment Collection
  • Tenant and eviction laws
  • Multi-family property management
  • Maintenance knowledge
  • Property Inspections
  • Rent collection
  • Valid [State Name] driver's license
  • Knowledge of leasing and market conditions
  • Fair housing mandates
  • Commercial property
  • Legal knowledge

Languages

Spanish
Professional

Accomplishments

  • Received 3 Awards Achieve Recognition

Timeline

Property Manager

Palm Drive Mobile Estates
02.2017 - 04.2023

Property Manager

Allen Sigmon Real Estate Group LLC
06.2011 - 06.2015

Property Manager

Acquire Property Management
09.2007 - 08.2009

Property Manager

Satellite Property Management
06.2003 - 05.2007

GED -

San Bernardino High School

Similar Profiles

CREATE PROFILE
Evelyn Molina