Enrique Moralez
Atascosa
Summary
Results-driven Sales Manager with a strong focus on sales strategy, customer relationship management, and team leadership. Expertise in driving sales operations and fostering client loyalty.
Overview
23
23
years of professional experience
Work History
Sales Manager
J.B. Woolf Custom Sheds
San Antonio
03.2016 - Current
- Managed daily operations of sales department, including supervision of staff members.
- Performed sales consultations and educated clients on products and services.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Maintained accurate records of all transactions between customers and company representatives.
Sales/Assistant Manager
Tuff Shed
San Antonio
06.2003 - 02.2016
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained inventory levels to ensure product availability for customer needs.
- Educated customers about product features and benefits during the sales process.
- Resolved customer inquiries and issues promptly to ensure satisfaction and loyalty.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Informed customers about current promotions and discounts.
- Answered incoming telephone calls to provide store, products and services information.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Maintained records related to sales for store management.
- Computed purchases and received and processed cash or credit payment.
Education
High School Diploma -
Holy Cross High School
San Antonio, TX06-1983
Skills
- Sales strategy
- Sales forecasting
- Sales process
- Sales operations
- Account management
- Customer relationship management
- Project management
- Team leadership
- Problem solving
- Conflict resolution
- Effective communication
Languages
Spanish
Professional
Timeline
Sales Manager
J.B. Woolf Custom Sheds
03.2016 - Current
Sales/Assistant Manager
Tuff Shed
06.2003 - 02.2016
High School Diploma -
Holy Cross High School