ENRIQUE D. PALACIOS
epalacios111@yahoo.com
Chicago,Illinois
Summary
Talented Bilingual: Fluent in English & Spanish warehousing and distribution manager with 17-plus years of experience maximizing efficiency and productivity. Drives positive change through staff training and logistical solutions. Inspiring leadership style which creates a positive culture and infectious enthusiasm among diverse teams. Skilled in using WMS and other systems for shipping, invoicing, order picking and bills of lading, including Microsoft Word & Excel and Windows NT. Expertise includes: DC Facility Operations, 3 PL , Shipping & Receiving Scheduling, Budgeting & Cost Controls Distribution Center & Warehouse Management Workplace & Equipment Safety Programs Quality & Performance Improvement On-Time Delivery Improvement Team-Building & Development Inventory & Supply Chain Management
Overview
25
25
years of professional experience
Work History
DC Operations WH Manager
Biagi Bro
01.2022 - 11.2022
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Warehouse & Distribution Manager
GOYA FOODS
10.2012 - 09.2020
- Full management accountability for all warehousing, logistics, transportation/fleet management and facility maintenance for this 400,000 sq
- Ft
- Food storage and distribution center
- Scope of responsibility includes P&L management, shipping and receiving, customer relations, staffing, safety programs, purchasing, budgeting and training and implementation of the WMS (warehouse management system)
- Manage a fleet of thirteen 53’ and 48’ semi-tractor vehicles and vans with a team of 13 drivers, two traffic coordinators (w/10-15 daily routes) and 19 warehousing support staff
- Liaison to a wide range of external customers, including government agencies, environmental services, energy utilities, electricians, contractors, builders, plumbers and key accounts
- Oversee and coordinate all scheduling, payroll and workflow activities for field and on-site teams, including planning, communications, supply chain, operations and customer support personnel
- Enforce policies and procedures concerning hazardous materials and safety, along with optimal productivity of system operations such as order picking, loading, quality control and inspection
- Ensure timely and accurate preparation of operational, staffing, equipment and FDA reports, along with updating and integrity/security of entranceway and freezer alarm codes
- Plan and coordinate training for staff at all levels in safety programs and equipment operation, including forklift, pallet rider, tugger, U-boat reach, cherry picker, bendi and slip sheet trucks
- Spearhead programs to meet and exceed goals for FDA, GMP, HACCP, fire code, USDA and OSHA internal and external audits
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
- Plan and coordinate maintenance of transportation fleet, lift trucks and warehouse equipment to coincide with shift changes and minimize operational interruptions
- Lead weekly meetings to coordinate plans/activities and discuss problems (e.g
- Mis-picking, scanning errors or damaged product), averaging 90-100% customer satisfaction rating.
Assistant WH Supervisor
SYNNEX
06.2007 - 02.2012
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Worked with customers to pack items according to specific desires and requirements.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Stocked designated items on shelves, end caps and displays.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Consistently lifted materials weighing as much as 6,000 pounds with Forklift.
- Recorded daily activities for inventory control.
- Transported merchandise pallets to move in warehouse.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Tracked production and quality control systems to proactively identify deficiencies.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Safely and securely loaded items to prevent damage during transport.
Warehouse Leadman
MECALUX
11.2006 - 05.2007
- Responsible for planning and supervision of all shipping, receiving, order fulfillment, inventory control, material handling, distribution and logistics
- Provided leadership and direction for up to 12 direct reports and 22 indirect reports in warehouses as large as 400,000 sq
- Ft
- Ensured the highest level of on-time shipping with 100% accuracy for order fulfillment while enforcing warehouse safety guidelines and team performance standards
- Supervised the receiving, RF checking, inspection and shelving of incoming deliveries; verified incoming freight against invoices to ensure correct items, quantity and condition
- Coordinated the stocking and shelving of all equipment, materials and supplies, and ensured proper storage of 25 million items with 4,000 different SKUs
- Maintained accuracy of of shipping and inventory records; ensured adequate supply of materials and placed replenishment orders for materials and supplies
- Enforced safe machinery and lift truck operations along with adherence to all health and safety regulations; supervised the upkeep, safety and maintenance of the warehouse
- Prepared and approved carrier log error reports, stock picking forecasts and tickets, delivery manifests, invoices, warehouse requisitions and daily activity reports
- Maintained communication with customers to provide delivery information, shipment delays and irregularities by telephone and email throughout each daily shift
- Oversaw subcontracted employees in picking, quality control, clerical and housekeeping.
Dock Lead
UPS
07.2001 - 10.2006
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Ensure UPS/EDI uploads are accurate and timely
- Manages daily work load and assigns productivity goals based on customer’s demands.
- Provide oversight, guidance and direction to team members
- Contribute to continuous improvement efforts
- Uphold safety, quality and compliance initiatives
Assistant Operations Supervisor
FPM HEAT TREATING, INC
05.1995 - 06.2001
- Supervised a team of 20-plus dock employees in all loading, unloading and order fulfillment operations.
Education
Management & Computer Technology Studies
ST. AUGUSTINE COLLEGE/TRUMAN COLLEGE
High School Diploma - undefined
NICHOLAS SENN HIGH SCHOOL/AMUNDSEN HIGH SCHOOL
Skills
- Data Communications
- Workflow Processes
- ADP Software
- Customer Satisfaction
- Meeting Support
- Hiring and Terminations
- Operational Improvements
- Financial Documentation
- Organizational Management
- Office Organization
- Accounts Payable and Accounts Receivable
- Operational Requirements
- Leadership and Change Management
Timeline
DC Operations WH Manager
Biagi Bro
01.2022 - 11.2022
Warehouse & Distribution Manager
GOYA FOODS
10.2012 - 09.2020
Assistant WH Supervisor
SYNNEX
06.2007 - 02.2012
Warehouse Leadman
MECALUX
11.2006 - 05.2007
Dock Lead
UPS
07.2001 - 10.2006
Assistant Operations Supervisor
FPM HEAT TREATING, INC
05.1995 - 06.2001
Management & Computer Technology Studies
ST. AUGUSTINE COLLEGE/TRUMAN COLLEGE
High School Diploma - undefined
NICHOLAS SENN HIGH SCHOOL/AMUNDSEN HIGH SCHOOL
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