ENRIQUE PASTOR
Los Angeles,CA
Summary
Automotive and insurance support professional with hands-on experience in junior estimating, parts management, vehicle diagnostics, and ADAS-related repair processes. Strong working knowledge of collision repair workflows, including blueprinting support, parts ordering and verification, supplement identification, and documentation accuracy. Background includes practical body and mechanical repair experience, enabling informed assessments of repair scope, labor operations, and repair feasibility. Proficient in CCC ONE and OEM repair procedures, with a detail-oriented approach to cost control, compliance, and efficient claim resolution. Known for clear communication, technical understanding, and adaptability in fast-paced repair and insurance environments.
Overview
6
6
years of professional experience
Work History
ADAS Calibration & Diagnostic Technician
Automotive Technology Experts
Los Angeles, California
09.2024 - Current
- Diagnosed complex vehicle issues using advanced diagnostic tools and software.
- Conducted thorough inspections to identify mechanical problems and recommend repairs.
- Collaborated with technicians to develop effective repair strategies and solutions.
- Maintained accurate records of diagnostics and repair work performed on vehicles.
- Utilized diagnostic tools such as scan tools, multimeters, oscilloscopes, pressure gauges. to accurately diagnose electrical and mechanical malfunctions.
- Inspected wiring harnesses for signs of damage or wear.
- Performed detailed analysis of vehicle systems to diagnose and troubleshoot issues.
- Researched information using computer-based programs such as AllData to access technical service documents and diagrams related to specific makes, models, years of vehicles being serviced.
- Performed a range of vehicle services, including diagnostics, calibrations, programming, scanning, and wire/connector repair.
- Communicated promptly and professionally with shops and internal stakeholders.
- Traveled daily to service locations and met productivity and quality goals.
Parts Manager / Junior Estimator
Auto Tech Collision Center
Los Angeles, CA
11.2022 - 08.2024
- Track all incoming and outgoing money related to parts and materials.
- Order parts for every vehicle in the shop, and verify delivery accuracy.
- Handle all supplement submissions and repair plan adjustments.
- Communicate with customers about repair progress and expectations.
- Coordinate between customers, technicians, and estimators daily.
- Receive, inspect, and mirror-match all parts to ensure accuracy and quality.
- Negotiate pricing on used parts, and secure discounts where applicable.
- Distribute parts to technicians, and assign repair time accordingly.
- Track parts' ETA, and manage scheduling for future deliveries.
- Maintain detailed records and invoice parts in a timely manner.
- Manage all returns, and ensure proper credits/refunds are received.
- Order and manage the materials and supplies needed for the shop.
General Mechanic
New Cal Autobody
Los Angeles, CA
08.2021 - 10.2022
- Performed general maintenance: oil changes, spark plugs, brakes, and suspension.
- Diagnosed vehicle issues, and performed inspections and repairs.
- Test and inspect vehicle components for function and wear.
- Ensured all vehicles met safety and roadworthiness standards.
- Executed routine maintenance, repairs, and system overhauls.
- Calibrated speedometers when necessary to ensure accurate readings.
- Performed routine inspections on all vehicles prior to delivery back to customers.
- Conducted diagnostic tests on batteries to detect any faults in their functioning.
- Test vehicle systems to ensure proper functioning after the repair or installation of new parts.
- Diagnosed mechanical problems using specialized computerized equipment.
- Inspected electrical wiring systems for shorts or corrosion.
- Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Leveraged diagnostic tools and equipment to identify vehicle issues.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Monitored shop equipment to maintain safe working condition.
- Followed safety regulations while working with hazardous materials and chemicals.
- Kept detailed records of repairs, labor involved, and parts used.
- Resolved customer complaints promptly in a professional manner while adhering to company policies when scheduling a customer test drive.
Prep / Auto Body Technician
Auto Crafters
Los Angeles, CA
12.2019 - 07.2021
- Prepared vehicles for repair and painting processes.
- Assessed damage and smoothed surfaces for refinishing.
- Performed vehicle repair and restoration prep work.
- Collaborated with painters to ensure high-quality finishes.
- Collaborated with team members to complete repair goals.
- Followed safety protocols while operating machinery such as saws, sanders and grinders.
- Assisted with mixing and preparing paints for use on projects.
- Performed quality repairs while keeping on-time status in mind.
- Used spray guns to apply paint evenly over large surfaces.
- Inspect finished product for quality control purposes.
- Conduct thorough assessments of damaged vehicles, and develop repair plans.
- Performed auto body repairs using advanced tools and techniques.
Education
High School Diploma -
Ramon C Cortines
Los Angeles, CA01.2015
Skills
- Damage assessment and estimating
- Parts ordering and inventory tracking
- Troubleshooting and diagnostics
- Customer communication and service
- Reading diagrams and estimates
- Multi-vehicle workflow management
- Documentation and cost tracking
- CCC One, Outlook, Excel, and Word
- Repair time scheduling & supplement handling
- Safety standards and quality control
- Valid CA driver's license
- Problem solving
- Typing speed: 80-100 wpm
- Decision-making
- Adaptability and flexibility
- Customer service
- Diagnostic testing
- Effective communication
- Repair estimation
- Diagnostic tools
Additional Information
- Strong work ethic and high sense of urgency
- Self-motivated with a positive, professional attitude
- Quick to learn new tools, systems, and responsibilities
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
ADAS Calibration & Diagnostic Technician
Automotive Technology Experts
09.2024 - Current
Parts Manager / Junior Estimator
Auto Tech Collision Center
11.2022 - 08.2024
General Mechanic
New Cal Autobody
08.2021 - 10.2022
Prep / Auto Body Technician
Auto Crafters
12.2019 - 07.2021
High School Diploma -
Ramon C Cortines