Summary
Overview
Work History
Skills
LANGUAGES
Timeline
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Enrique Pellot

Clermont,FL

Summary

Customer-focused professional with 6 years of experience in security, 8 years in customer service, and hospitality. Proven ability to communicate effectively, manage responsibilities in high-paced environments, and deliver exceptional service. Recognized for leadership, reliability, and bilingual communication skills.

Overview

9
9
years of professional experience

Work History

Courthouse Security Screener

Allied Universal Security Services
Orange County Courthouse
08.2025 - Current

•Operate Xray machines and handheld wands to screen visitors and discover prohibited items.

•Enforced courthouse safety protocols by identifying and confiscating weapons and unauthorized items.

•Managed the public to get jurors and visitors to their right destination and properly screened before entering the building

•Conducted credential checks for attorneys, contractors, and court employees to ensure no unauthorized persons gained access to restricted areas

Front Desk Security

First Service Residential
01.2019 - 01.2025
  • Provided excellent customer service by greeting and assisting residents and guests
  • Handled emergency response systems, including fire alarms and medical emergencies
  • Assisted with key services and patrolled all common areas to ensure safety and security
  • Monitored surveillance systems and reported irregularities or suspicious activity
  • Managed packages, food deliveries, guest logs, and visitor access
  • Maintained a secure environment for over 300 residents
  • Named Employee of the Quarter for outstanding performance and dedication

Sales Associate

Finishline
01.2018 - 01.2019
  • Delivered excellent customer service while promoting sales and loyalty programs
  • Met daily sales goals and assisted in fulfilling online and in-store orders
  • Maintained clean, organized displays and ensured accurate inventory
  • Awarded Employee of the Quarter for customer service and sales achievements

Beach Captain

Boucher Brothers
01.2017 - 01.2018
  • Provided 5-star guest service to hotel guests and residents
  • Supervised team members and trained new hires in customer service standards
  • Maintained and organized inventory of beach equipment and merchandise
  • Ensured guest satisfaction through prompt assistance and professionalism

Skills

  • Bilingual
  • Incident reporting
  • High Pressure Environment Adaptability
  • Teamwork
  • Surveillance & Access Control
  • Guest & Client Relations
  • Effective Communication
  • Critical Thinking
  • Multitasking and Attention to Detail
  • Conflict Descalation
  • CPR and AED certified

LANGUAGES

English: Fluent
Spanish: Fluent

Timeline

Courthouse Security Screener

Allied Universal Security Services
08.2025 - Current

Front Desk Security

First Service Residential
01.2019 - 01.2025

Sales Associate

Finishline
01.2018 - 01.2019

Beach Captain

Boucher Brothers
01.2017 - 01.2018
Enrique Pellot