ALEJANDRO A. PRIETO
Shelton,CT
Summary
Accomplished Laboratory Outreach Manager with a proven track record overseeing hospital and ambulatory laboratory services. Highly action-oriented with strong communication skills across all levels, from employees to executives. Demonstrated success in driving operational efficiency and delivering high-quality results in a fast-paced healthcare environment.
Overview
37
37
years of professional experience
Work History
Outreach Laboratory Manager
Bridgeport Hospital
05.2018 - Current
- Partner with leadership to identify growth opportunities and develop strategic initiatives. Blood Draw stations were increased from 9 to 18.
- Ensure compliance with laboratory accreditation and regulatory agencies.
- Develop and implement quality assurance and improvement plans.
- Communicate, implement, and interpret client service policies and procedures.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Prepare reports on outreach activities, outcomes, and recommendations.
Analyzing data related to outreach efforts to assess effectiveness and identify areas for improvement - Conduct performance evaluations and implement disciplinary actions when necessary.
- Monitor expenses and ensure efficient use of resources.
- Maximize performance by monitoring daily activities and mentoring team members.
- Cross-train existing employees to maximize team agility and performance.
- Build high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Open and close location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Establish performance goals for employees and provide feedback on methods for reaching those milestones.
- Review and approve payroll
Central Processing Laboratory Coordinator
Bridgeport Hospital
05.2012 - 05.2018
- Directly supervised the Central Specimen Processing area as well as some areas in the ambulatory services
- Maintained regulatory compliance for Blood Draw Stations
- Managed BH Laboratory Courier service operations as needed, including staff scheduling and route scheduling for specimen pickups and supply deliveries
- Well experienced with excellent ability to navigate through the EPIC EMR System, along with Laboratory Beaker orders, packing lists, test builds, reports and billing
- Created work schedules for thirty two employees making sure necessary coverage was maintained during holidays and vacations
- Executed orientation to new employees
- Planned and implement EPIC downtown sessions making sure the operations of the central processing are not interrupted and patient services are delivered
- Approved and reconciled bi-weekly Kronos payroll for forty employees including ambulatory services staff
- Continuously developed and maintained relationships with Physician practices and office managers as well as with various hospital departments
- Actively participated in the Laboratory Quality Assurance Program
- Established and demonstrated understanding of the Ambulatory environment and specimen processing
- Received Excellence Achievement Award - March 2018
- Conducted research and provided Outpatient Results Verification
- Active in the Laboratory planning for new business opportunities like future draw stations and enhanced ambulatory services
Medical Technologist Team Leader
Bridgeport Hospital
06.2010 - 11.2012
- Worked closely with department manager and assume department responsibilities upon manager's request.
- Managed inventory and equipment: Monitoring reagent and supply levels, scheduling instrument maintenance, and overseeing equipment calibration and validation.
- Provided technical expertise and guidance: Offering support to staff, assisting with troubleshooting technical issues, and ensuring adherence to established procedures
- Acted as a liaison: Communicating with customers or other departments to resolve issues and improve service satisfaction
- Assisted with strategic planning: Contributing to the development and implementation of new methods and instrument validations.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Fully maintained Medical Laboratory Scientist responsibilities.
Chemistry Medical Technologist
Bridgeport Hospital
01.1989 - 05.2012
- Consistently performed, evaluated and analyzed comprehensive and basic metabolic chemistry profiles with blood and body fluids, including urine and serum Osmolarity, LDH, AMYL, LIP, CSF glucose and total protein, lead, ammonia and urine electrolytes
- Performed PF, L/S, Fetal Fibronectin, Sweat Test, Drug Therapy monitoring
- Pregnancy, Hormonal and Tumor Marker Testing Provide Blood Gas analysis for open heart surgery and pulmonary procedures
- Identified and processed specimens in need of special required testing performed at other medical laboratories throughout the country
- Reviewed and maintained Quality Control, reagent calibration, instrument maintenance and Reagent inventory
- Performed CAP Surveys and provided support to nursing and medical staff
- Reported to the Hospital's Bio-Terrorism Task Group; responsible for the testing of Cholinesterase
- Offered educational support to Harding High School Health Magnet
- Program; involving direct supervision of students during their rotation in the
- Chemistry Department
- Participated in the Phlebotomy Education Committee- Teaching and supporting Nursing and CCP to hospital employees
- Participated in the Career Ladder Program
- Chair Elect 2011- Shared Governance Education Evidenced Based
- Practice Committee
- Provided teaching and support to the Medical Technology Students (UCONN & Hartford Programs) during their program rotation.
Education
Board Certify Technologist in Chemistry (C). - Board Certify Technologist in Chemistry (C).
American Society For Clinical Pathology (ASCP)
Chicago, IL1991
Medical Technologist -
Bridgeport Hospital School of Medical Technology
Bridgeport, CT06.1990
Bachelor of Science - Biology
Sacred Heart University
Fairfield, CT05.1989
Skills
- Medical technologist inventory management
- Proficient in EPIC EMR
- Laboratory research expertise
- Effective problem report generation
- Kronos payroll management expertise
- Staff scheduling expertise
- Technical writing
- Data analysis
- Accurate laboratory documentation
- Effective time management
- Effective multitasking
- Effective organizational skills
- Collaborative teamwork
- Effective team leadership
- Teamwork and collaboration
- Friendly, positive attitude
Languages
Timeline
Outreach Laboratory Manager
Bridgeport Hospital
05.2018 - Current
Central Processing Laboratory Coordinator
Bridgeport Hospital
05.2012 - 05.2018
Medical Technologist Team Leader
Bridgeport Hospital
06.2010 - 11.2012
Chemistry Medical Technologist
Bridgeport Hospital
01.1989 - 05.2012
Board Certify Technologist in Chemistry (C). - Board Certify Technologist in Chemistry (C).
American Society For Clinical Pathology (ASCP)
Medical Technologist -
Bridgeport Hospital School of Medical Technology
Bachelor of Science - Biology
Sacred Heart University
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