Enrique Ramos
Corsicana,TX
Summary
QC Supervisor with a strong track record at D6 Inc, recognized for enhancing product quality through innovative quality control strategies and robust assurance techniques. Expertise in equipment calibration and customer focus has led to significant improvements in operational efficiency. Proven ability to lead teams in exceeding quality standards, consistently resulting in elevated customer satisfaction and product excellence. Career aspirations include driving continuous improvement initiatives to further enhance quality outcomes.
Overview
6
6
years of professional experience
Work History
QC Supervisor
D6 inc
Sherman , TX
09.2022 - Current
- Implemented effective systems for tracking non-conforming products throughout the manufacturing process.
- Assisted in the development of new methods for testing products for quality assurance purposes.
- Developed and implemented corrective actions when necessary.
- Ensured that all personnel were trained on proper quality control procedures and standards.
- Provided technical guidance regarding product quality issues to internal departments as required.
- Maintained accurate records of inspection results, laboratory tests, and other related data.
- Monitored inventory levels of raw materials and finished goods in order to maintain adequate supply levels at all times.
- Reviewed and monitored production processes to ensure conformance to quality standards.
- Conducted regular inspections of products to guarantee compliance with established specifications.
- Collaborated with other managers to develop strategies for improving product quality.
- Investigated customer complaints and identified root causes of product defects.
- Conducted inspections with quality control team members.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Observed and monitored utilization of equipment.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Planned and developed new operation processes to innovate and stay competitive.
Assistant Manager
Panda Express
Corsicana, TX
01.2019 - 09.2022
- Maintained accurate records of sales transactions using point-of-sale systems.
- Established processes for monitoring customer satisfaction levels.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Created reports on sales trends, inventory levels, and financial data.
- Developed a system for tracking inventory and ordering supplies as needed.
- Collaborated with management on developing strategic plans for achieving business goals.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Proposed or approved modifications to project plans.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Implemented quality control measures to uphold company standards.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Corsicana High School
Corsicana, TX05-2021
Associate of Applied Science - Software Engineering
Navarro College
Corsicana, TXSkills
- Product inspection
- Quality tools
- Quality control planning
- Quality control expertise
- Quality management
- Visual inspection
- Quality training
- QC inspections
- Inspection reports
- Equipment calibration
- Customer focus
- Material testing
Languages
Spanish
Professional
English
Professional
Timeline
QC Supervisor
D6 inc
09.2022 - Current
Assistant Manager
Panda Express
01.2019 - 09.2022
High School Diploma -
Corsicana High School
Associate of Applied Science - Software Engineering
Navarro College
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