A hardworking and reliable employee with a strong ability in management, leadership and fast paced learning. I offer dedication and energetic effort to all task given. I am highly organized, proactive and punctual with team-oriented mentality. I am a patient Public Safety Officer, bringing over 3 years of performance in public safety roles. I have been recognized for maintaining a peaceful environment, proactive policing and providing efficient first aid while containing a sound knowledge of crime and fire prevention techniques.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Daytona Beach Shores Department of Public Safety
03.2021 - Current
Talked regularly with citizens to establish rapport and become familiar presence in area.
Assisted in special investigations and crime prevention programs.
Provided testimony in court proceedings.
Thoroughly analyzed criminal information and processed crime scenes.
Identified and arrested suspects and perpetrators of criminal acts.
Trained other officers.
Monitored traffic violations, issuing citations as necessary.
Rendered aid to accident victims and other persons requiring first aid for physical injuries.
Conducted searches of individuals, vehicles and premises.
Monitored criminal activity in community to identify suspicious activity.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Responded to emergency calls to provide assistance to citizens in need.
Recorded facts to prepare reports documenting incidents and activities.
Secured crime scenes, gathered evidence, and questioned witnesses.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Applied principles of law enforcement and fire protection.
Answered emergency calls for help from citizens and business owners.
Enhanced public safety by conducting regular patrols and responding to emergency situations in a timely manner.
Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
Notified emergency personnel of incidents requiring medical assistance and aid.
Supervised crowds at busy events to prevent injuries and property destruction.
Training's Attended
De-Escalation Techniques
Breath Test Operator
Radar and Speed Measurement
Detecting Deception
Taser Instructor Course
Glock Armorer Course
Rifle Armorer Course
Field Training Officer Course
FDLE Active Shooter Training
ASIM (Active Shooter Incident Management)
Roles Within the Department
Police Officer (Patrol)
EMT
Firefighter
Department Taser Instructor
Department Glock Armorer
Department Rifle Armorer
Department Breath Test Operator
Assistant Store Manager
Lids Hat World
08.2019 - 08.2020
Assisted in continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Handled scheduling for store shifts to achieve adequate staffing.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Maintained inventory by checking merchandise to determine levels.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Assisted customers, answered questions and resolved problems for stellar customer service.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
Education
Associate of Arts - Social Work
Daytona State College
Daytona Beach, FL
05.2018
High School Diploma -
Trinity Christian Academy
Deltona, FL
05.2015
Skills
Time Management
Public Safety
Maintaining Order
Critical Thinking
Problem-Solving
Verbal and Written Communication
Report Writing
First Aid Care
Crime Prevention
Firearms Knowledge
Knowledge of City Ordinances
Emergency Response
Problem Solving
CPR Certification
Conflict Resolution
Computer Literacy
Organizational Skills
Customer Service
Decision Making
Multitasking Abilities
Integrity and Ethics
Stress Management
First Aid Administration
De-escalation Strategies
Patrol Procedures
Investigative Skills
Background in Law Enforcement
Firearms Expertise
Public Service
Adaptive Team Player
Attention to Detail
Self-Defense Techniques
Certification
Licensed EMT - 2020
Licensed Police Officer - 2021
Licensed Fire Fighter - 2023
Field Training Officer - 2023
Glock Armorer - 2023
Rifle Armorer - 2023
Taser Instructor - 2023
Breath Test Operator - 2022
Timeline
Public Safety Officer
Daytona Beach Shores Department of Public Safety
03.2021 - Current
Assistant Store Manager
Lids Hat World
08.2019 - 08.2020
Associate of Arts - Social Work
Daytona State College
High School Diploma -
Trinity Christian Academy
Licensed EMT - 2020
Licensed Police Officer - 2021
Licensed Fire Fighter - 2023
Field Training Officer - 2023
Glock Armorer - 2023
Rifle Armorer - 2023
Taser Instructor - 2023
Breath Test Operator - 2022
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