Enrique Tapia
Sales Lead
Woodburn
Summary
Dynamic sales leader with a proven track record at BedMart Mattress Superstores, excelling in performance management and adaptive leadership. Recognized for cultivating high-performance teams and enhancing customer satisfaction through tailored solutions. Skilled in critical thinking and inventory accuracy, driving operational efficiency and team success.
Overview
9
9
years of professional experience
1
1
Language
Work History
Sales Lead
BedMart Mattress Superstores
05.2021 - Current
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Trained, coached, and mentored new sales associates for maximum performance.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
Warehouse Lead
BedMart Mattress Superstores
03.2019 - 05.2021
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Assembly Line Leader
Ryder Logistics
08.2016 - 01.2019
- Supervised shift changes, ensuring proper documentation of completed tasks and facilitating efficient handoffs between teams.
- Led daily team meetings to review production goals, address concerns, and maintain open lines of communication among staff members.
- Monitored assembly line performance, identifying bottlenecks and implementing effective solutions for continuous improvement.
Education
High School Diploma -
Vista Del Lago High School
Moreno Valley, California 05.2001 -
Skills
Supervisory experience
Adaptive leadership
Critical thinking
Performance management
Timeline
Sales Lead
BedMart Mattress Superstores
05.2021 - Current
Warehouse Lead
BedMart Mattress Superstores
03.2019 - 05.2021
Assembly Line Leader
Ryder Logistics
08.2016 - 01.2019
High School Diploma -
Vista Del Lago High School
05.2001 -
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