Compassionate and experienced registered nurse proficient in providing comprehensive patient care in direct and outpatient settings. Skilled in working with diverse patient populations, prioritizing building trusting relationships for enhanced outcomes. Excel in efficiently coordinating with healthcare professionals to advance the quality of patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver Support Clinical Assessor
Carl T. Hayden VA Medical Center
12.2019 - Current
Evaluate healthcare needs, goals for treatment, and available resources of each patient and connect to optimal providers and care.
Assess and examine patients and document history of current and previous conditions.
Respond promptly and professionally to patient questions and concerns.
Effectively communicate with physicians regarding patient needs, performance, medications and changes.
Complete comprehensive initial, functional, wellness, annual, and in-home assessments of Veterans and their caregivers to determine and address individual care needs.
Ensure the caregiver is capable of providing Veteran care in order for the Veteran to remain at home and monitor progress.
Conduct regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
Volunteered for a 12 month detail assignment with the General Caregiver Support Services Program (PGCSS), aimed at increasing service and non-service connected veterans. Contributed to a 27.36% increase in caregiver referrals, with enrollments rising from 369 as of September 2022 to 597 by September 2023, resulting in a net gain of 228 enrollees.
Award Winning Contact trainer for the Caregiver Support Program that includes new staff, registered nurses, occupational therapist, social workers, supervisors, team leads, and Section Chief.
Phoenix VAMC Preceptor
Qualified Evaluator for clinical skills competency
Outstanding proficiency rating in 2021, 2022, and 2023
Registered Nurse
St. Joseph's Hospital/Dignity Health
08.2014 - 03.2022
Responsible for direct patient care of complex patients in NICU.
Educated family members and caregivers on patient care instructions.
Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Cared for patients in 65-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Performed frequent checks on life support equipment and make necessary adjustments to preserve optimal patient conditions.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and document all patient interactions and interventions in electronic charting systems.
Provided skill, timely and level-headed emergency response to critically-ill patients.
Prepared patients for surgery, educating patients and family members on surgical procedures such as PDA ligation and gastroschisis repair.
Managed care for post-operative patients from initial recovery through discharge.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
Utilization Management Nurse Consultant
Aetna
09.2016 - 01.2017
Reviewed and documented patient information obtained from interviews concerning symptoms, medications, and prior treatments.
Assessed, planned, and implemented options to promote appropriate healthcare services and benefits for members.
Collaborated with interdisciplinary healthcare team to implement effective treatment plans.
Submitted cases for criteria failures and helped facilitate resolutions and approval
Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
Performed prior authorization review of services requiring notification.
Certified Nursing Assistant
Banner Del E. Webb Hospital
01.2014 - 08.2014
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX
4 2017
Associate of Applied Science - Nursing
Phoenix College
4 2014
BBA - Marketing
Texas Tech University
Lubbock, TX
08.1995
Skills
Patient and family advocacy
Community health
Patient assessments and management
Infection control and aseptic procedures
Well visit procedures
Managing deadlines
Critical care
High level of autonomy
Spanish proficiency
Care Planning
Case Management
Home visits
Patient education and counseling
Precepting
Service Coordination
Certification
Registered Nurse in Arizona, License number 186081, Renewal 4/1/2026
BLS certified
Timeline
Caregiver Support Clinical Assessor
Carl T. Hayden VA Medical Center
12.2019 - Current
Utilization Management Nurse Consultant
Aetna
09.2016 - 01.2017
Registered Nurse
St. Joseph's Hospital/Dignity Health
08.2014 - 03.2022
Certified Nursing Assistant
Banner Del E. Webb Hospital
01.2014 - 08.2014
Associate of Applied Science - Nursing
Phoenix College
Bachelor of Science - Nursing
The University of Texas At Arlington
BBA - Marketing
Texas Tech University
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