Enriqueta Jessica Miramontes
Los Angeles,CA.
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
26
26
years of professional experience
Work History
Sales Manager
Direct Caps
03.2022 - 11.2022
- Produce creative ideas & designs to apply for customer headwear & garment logos as well as create complex tech packs
- Use Multiple Excel Sheets to keep sales invoices, inventory, keep updated product stock
- Set up art for production, manipulate customer artwork daily for headwear using illustrator and photoshop for all orders
- Answered phones, assigned calls to proper departments as well as answer emails and cold call for new potentials
- Assist Customers with product information sales promotions as well as effectively handle complaints and resolutions
- Performed sales consultations and educated clients on products and services.
- Prospected for new business using databases and other strategies to generate sales.
- Attended trade shows for in-person engagement and network building.
Supervisor/ Graphic Designer/Customer Service
Quake City Caps
04.2006 - 09.2021
- Monitored employee productivity to provide constructive feedback and coaching.
- Reviewed completed work to verify consistency, quality and conformance.
- Responded to customer questions regarding products, prices and availability.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Generated digital image files for use in digital and traditional printing.
- Selected colors and themes while adding functionality to create new designs.
- Worked with customers to present mockups and collect information for adjustments.
- Maintained company websites updating with new products and corporate announcements as necessary.
- Prepared rough sketches of product concepts, discussed with clients and made necessary changes.
- Used digital camera to produce layout prints for clients.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Set up product for catalog photos, color corrected photos, photography, cropped photos, and website photo upload
Sales Associate
Virgin Mega Store
10.2005 - 03.2006
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
Graphic Design Intern
Johnson & Murphy Advertising & Productions Co
06.2005 - 10.2005
- Generated digital image files for use in digital and traditional printing.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
- Submitted design ideas to plan projects with customers and managers.
- Used photoshop to create images and cropping of pictures layouts.
- Researched graphics software to speed and improve job production.
Accounts Payable Clerk
Culver Staffing/ Main Electric Supply Inc
04.2003 - 03.2005
- Handled high-volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Coded invoices and other records to maintain organized and accurate records.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Worked closely with department personnel to produce accurate and timely bills.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Accounting Clerk
John Blosser Carpet One
01.2002 - 02.2003
- Processed both outgoing and incoming payments and invoices.
- Supported clerical and administrative needs of senior department staff.
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
Data Entry Clerk
AC Nielsen Entertainment Data, Inc
01.1999 - 01.2002
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Input movie theater information into company database to provide leaders with quick access to essential client data.
- Followed data program techniques and procedures to maintain data entry requirements.
- Exceeded quality goals to support team productivity.
Sales Rep/Cashier/Customer Service
ST. Vincent De Paul Thrift Store
04.1997 - 11.1999
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Maintained cleanliness and presentation of stock room and production floor.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Answered phone calls to assist customers with questions and orders.
Education
Associate of Science Degree - Graphic Design
Brooks College
12.2005
G.E.D -
Victory High School
06.2003
Data Practical Processing - Artesia Computerized Accounting - Business Accounting Certificate -
02.2002
Skills
- Windows
- Microsoft
- PowerPoint
- QuickBooks
- Mac 0S-X
- Typing 35 WPM
- Multi Line Phone System
- InDesign
- 10-Key Touch 47 WPM
- Marketing/social media
- Illustrator CS Word MS
- Excel
- Google Docs
- Photography
- Excellent Communication Skills
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Sales processes
- Strategic account development
- Relationship building
- Decisive
- Product and service sales
- Direct sales
- Positive and upbeat
- PC and Mac platforms
- Image manipulation
References
REFERENCES UPON REQUEST
Languages
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Sales Manager
Direct Caps
03.2022 - 11.2022
Supervisor/ Graphic Designer/Customer Service
Quake City Caps
04.2006 - 09.2021
Sales Associate
Virgin Mega Store
10.2005 - 03.2006
Graphic Design Intern
Johnson & Murphy Advertising & Productions Co
06.2005 - 10.2005
Accounts Payable Clerk
Culver Staffing/ Main Electric Supply Inc
04.2003 - 03.2005
Accounting Clerk
John Blosser Carpet One
01.2002 - 02.2003
Data Entry Clerk
AC Nielsen Entertainment Data, Inc
01.1999 - 01.2002
Sales Rep/Cashier/Customer Service
ST. Vincent De Paul Thrift Store
04.1997 - 11.1999
Associate of Science Degree - Graphic Design
Brooks College
G.E.D -
Victory High School
Data Practical Processing - Artesia Computerized Accounting - Business Accounting Certificate -
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