Enrriqueta N Flores

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Scheduled office meetings and client appointments for staff.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Served as assistant to Director and Associate Principals, prepared payroll reports, QSS requisitions, authorized purchase order payments, absence tracking, ability to operate a computer word processing program, able to develop and maintained accurate and organized files, filed alphabetically/numerically, excellent telephone techniques, ability to work under pressure, multitask, fluent in Spanish and other duties as assigned.