Summary
Overview
Work History
Education
Skills
Timeline
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Ensherah Theis

Galloway

Summary

Dynamic professional with extensive experience at Target and Amazon, specializing in order tracking and inventory management. Demonstrated success in optimizing warehouse organization and enhancing customer service. Proficient in equipment operation and team collaboration, consistently driving operational efficiency and customer satisfaction. Strong communication skills focused on problem-solving and process improvement.

Overview

10
10
years of professional experience

Work History

Target Distribution Center

Target
West Jefferson
11.2021 - 05.2025
  • Operated scanners, computers, and other equipment to track orders.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Followed established guidelines for picking orders accurately.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.

Amazon Associate

Amazon
West Jefferson
04.2020 - 11.2021
  • Bagged or packaged purchases and wrapped gifts.
  • Prepared merchandise for purchase or rental.
  • Operated scanners, computers, and other equipment to track orders.
  • Received and tracked incoming inventory shipments.
  • Followed established guidelines for picking orders accurately.

Costumer Service

World Disney World
Orlando
05.2015 - 10.2019
  • Delivered exceptional customer service to passengers and guests during events.
  • Developed processes for customer service operations, ensuring consistency in delivery.
  • Provided support to internal departments, enhancing overall service efficiency.
  • Assisted customers with inquiries, ensuring prompt resolution of issues.
  • Greeted guests and passengers, establishing a welcoming environment.
  • Facilitated effective communication to address customer needs efficiently.

Education

Associate - Associate In Business Administration

Valencia College
Orlando, FL

Skills

  • Order tracking
  • Inventory management
  • Warehouse organization
  • Equipment operation
  • Packing techniques
  • Customer service
  • Computer skills
  • Communication
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving
  • Microsoft office

Timeline

Target Distribution Center

Target
11.2021 - 05.2025

Amazon Associate

Amazon
04.2020 - 11.2021

Costumer Service

World Disney World
05.2015 - 10.2019

Associate - Associate In Business Administration

Valencia College